Income Maintenance Caseworker - Lancaster Customer Service Center - Commonwealth of Pennsylvania : Job Details

If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you! As an Income Maintenance Caseworker in a Customer Service Center (CSC) or Processing Center (PC), you will be responsible for answering customer phone calls and assisting with case inquiries, case maintenance, and eligibility determination, communicating on a continuous basis with customers and other members of the public. Do not miss out on this chance to make a differenceapply now and take the first step towards a rewarding career. Watch this video to see how you can make a difference! DESCRIPTION OF WORK After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. Key responsibilities of the position include answering customer phone calls and assisting with case inquiries, case maintenance, determini...Customer Service, Maintenance, Worker, Caseworker, Service, Retail, Information