Inbound Toll Collections Agent (Entry-Level) - Mass Markets : Job Details

Mass Markets - JobID: 49033 [Collections Agent] As a Collections Agent at Mass Markets, you'll: Utilize various contact technology and recovery strategies to locate right parties; Understand the customers situation and identify best means of payment plan; Negotiate payment terms with empathy, tact, and professionalism; Make outbound and receive inbound calls; Follow all required scripts, policies, and procedures; Respond effectively to common challenges to collection calls while discussing means of resolving open accounts...Hiring Immediately >>