Job Location : Mandan,ND, USA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
Position Overview
In the position, you will be responsible for performing software implementations for Member/Customers and managing implementation projects. You will provide application support to customers and validate the accuracy of their converted data. Utilizing your customer service and critical thinking skills, you will train personnel on all aspects of the application and answer questions on the functions/usage of the Customer Care and Billing (CC&B) product via telephone, e-mail, remote, or on-site.
For more information on Communications CC&B, click here .
Work Schedule
Primary Responsibilities
Knowledge, Skills & Abilities Preferred
Education Preferred
Bachelor's Degree in a business-related field or equivalent experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Be Alert for Hiring ScamsWe advise applicants to be alert for potential scam offerings from individuals or organizations who may impersonate NISC. NISC does not ask applicants to provide banking information, credit card information, or payment of any sort during the application process. If an individual claiming to represent NISC asks for this information, you should assume the offer is not legitimate.
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