Implementation Consultant - ERP Pro 10 Financials - Tyler Technologies : Job Details

• Provide professional services such as consultation, software readiness, and education to clients on Tyler software products.
• Design and conduct knowledge transfer sessions on site or through webinars.
• Educate users on software functionality, data entry, system administration, user security, and user permissions.
• Perform consultation/analysis of client business models to identify and document client requirements regarding Tyler products and functionality.
• Recommend options for new approaches in client work processes to ensure efficient software solutions for the clients needs.
• Identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration, and other relevant changes.
• Consult with users to identify the proper data mapping process for product conversion and provide instruction on proofing and analyzing data conversions from existing software to Tyler applications.
• Create custom reports or customize existing reports to satisfy client requirements and troubleshoot client issues.
• Document client issues, communicate agendas, submit trip reports, timesheets, and weekly expense reports, and update systems-related client activity.
• Assist QA staff with product testing or modification testing as required.
• Notify management of issues or unplanned events that could impact the effectiveness, schedule, or budget of the implementation.
• Create client-facing and internal documentation such as quick tips and how-tos .
• Act as a liaison between the client and companys technical staff, conveying technical information in an understandable manner.
• Participate in the annual User Conference and facilitate user group discussions on assigned modules/topics.
• Perform other duties as assigned.

• Bachelors degree or comparable work experience, preferably in accounting, utility billing, community development, or ERP Software implementation.
• Strong knowledge of principles and concepts in the relevant discipline for knowledge transfer.
• Minimum of one year experience as an Associate Implementation Consultant or equivalent industry experience.
• Exceptional presentation and knowledge transfer skills.
• Excellent interpersonal and communication skills.
• Familiarity with computer systems and Microsoft Office products.
• Strong problem-solving and analytical skills.
• Minimal travel expected to client sites (10-25%).

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By developing and supporting our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Lubbock, Texas | Lakewood, Colorado | Orono, Maine

Salary will generally fall between $58,285 - $84,600 before adjustment for geographic differences. Recruiter can confirm if the position is incentive eligible.