Imaging Clerk - Iowa Staffing : Job Details

We are seeking an organized and compassionate Imaging Clerk to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we'd love to hear from you!

Posting specifics:

Entry Rate: $17.86 - $23.22 depending on experience

Benefits Eligible: No

Shift Details: PRN, no guaranteed hours

Essential functions:

• Welcomes patients/families helping them feel safe, at ease, and well informed.
• Assists patients ensuring all needs are met related to imaging services offered and manages patient flow.
• Provides excellent customer service and appropriately handles difficult situations.
• Answers telephone inquiries and directs patients/families to appropriate resource.
• Accurately transposes relevant information and schedules and orders exams regarding imaging services online.
• Effectively uses iCentra or Epic system and electronic resources to generate reports and support office.
• Maintains an accurate file system. Creates, retrieves, and updates files where appropriate.
• Coordinates the needs of technologists, radiologists, physicians, patients, and staff.
• Verifies positive patient identification and ensures that an order is present.

Qualifications:

• Demonstrated experience in an office setting or customer service experience.
• Demonstrated experience using word processing and spreadsheets.
• Experience working as part of a team including verbal and written communication.
• Experience in problem solving and conflict resolution.
• Medical terminology (preferred)
• Coding experience (preferred)

Physical requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location: Intermountain Health Primary Childrens Hospital

Work City: Salt Lake City

Work State: Utah

Scheduled Weekly Hours: 0

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.