IMAGING CLERK/ADMINISTRATIVE SUPPORT - Pennsylvania Staffing : Job Details

The Imaging Clerk is responsible for completion of clerical duties, facilitates office workflow and assists the customers/physicians of the Imaging department. Essential job functions include greeting and assisting all customers as needed, providing direction to customers when needed, answering the telephone using proper telephone etiquette, assisting with distribution of patient preps and screenings, placing courtesy calls to patients when needed, preparing all correspondence for physician offices and other institutions as needed, preparing and obtaining necessary release forms, burning CD's and printing/copying radiologic images, faxing reports to physician offices, assisting physicians and other staff with HIS/RIS/PACS systems, facilitating internal communication with various departments as needed, delivering and retrieving requests from technologist/radiologist office/reading room/work area, delivering imaging department mail, directing phone calls to appropriate location, maintaining work station in optimum condition, assuring adequate office supplies are maintained, reporting any necessary malfunctions to supervisor, implementing downtime procedure when necessary, initiating established downtime procedures during HIS/RIS and PACS downtime, receiving and importing outside mammography for interpretation by radiologist, receiving and importing mammogram films from all facilities, maintaining critical results/call reports work list in PAC's system, contacting order physician with results, proper documentation and trail, attending department meetings or reviewing minutes, and other duties as assigned.

Required Qualifications: High School Diploma, GED or higher level of education. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Basic working knowledge of computers and office equipment; knowledge of basic office equipment such as copier, fax machine, etc. Proficient keyboarding skills.

Preferred Qualifications: Previous clerical experience. Medical Terminology License, Certification & Clearances Act 34-PA Criminal Record Check from the PA State Police system.

Supervisory Responsibilities: This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work: Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations.

Independence Health and its affiliated companies are equal opportunity employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer: This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.