HVAC Service Manager - Apex Service Partners : Job Details

HVAC Service Manager - Bruni & Campisi (Elmsford, NY)Bruni & Campisi, a trusted leader in residential and commercial HVAC, plumbing, and electrical services, is seeking a dynamic and experienced HVAC Service Manager to lead our HVAC department. As part of the Apex Service Partners network, we're committed to operational excellence, technician development, and delivering top-tier service to our clients across Westchester, Putnam, Rockland, and Fairfield Counties.This is a high-impact leadership role for someone who combines deep technical expertise with strategic vision, team mentorship, and a passion for driving performance. If you're ready to take full ownership of a thriving HVAC division, we want to hear from you.Key ResponsibilitiesDepartment Leadership - Lead and manage all aspects of the HVAC division, including service, n sales, and maintenance teamsTeam Development - Recruit, train, and mentor technicians and apprentices; foster a culture of accountability, growth, and excellenceOperational Oversight - Manage daily workflow, technician dispatching, job scheduling, and resource allocation to ensure efficiency and profitabilityTechnical Support - Provide expert guidance on complex installations, diagnostics, and troubleshooting; serve as the go-to technical authorityCustomer Experience - Ensure exceptional service delivery; resolve escalated customer concerns and maintain strong client relationshipsProcess Optimization - Identify and implement improvements in workflow, service delivery, and departmental KPIsSoftware & Reporting - Oversee accurate use of ServiceTitan for job tracking, performance analytics, and technician productivitySafety & Compliance - Ensure all work adheres to local codes, OSHA standards, and company safety policiesQualificationsExperience - 5+ years in the HVAC industry, with at least 3 years in a leadership or trade management roleLicensing: NATE certification and OSHA 30 preferredTechnical Mastery - Strong knowledge of residential and light commercial HVAC systems, including installation, service, and repairLeadership Skills - Proven ability to lead teams, manage performance, and build a positive work cultureCustomer Focus - Excellent communication and interpersonal skills with a commitment to client satisfactionSoftware Proficiency - Experience with ServiceTitan or similar field service platforms preferredOrganizational Strength - Skilled in time management, multitasking, and strategic planningDriver's License - Valid license with a clean driving recordBenefitsMedical, Prescription, Dental, and Vision Insurance - Comprehensive coverage with low employee contributionDisability & Term Life Insurance - Financial protection for you and your familyMatching 401(K) Plan - Invest in your future with employer contributionsCareer Development - Access to leadership training, certifications, and advancement opportunities across national networkPaid Holidays & PTO - Generous time off to support work-life balanceBruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws.As HVAC Service Manager, you'll be at the helm of a high-performing department in a company that values quality, integrity, and innovation. Join Bruni & Campisi, part of the Apex Service Partners network, and help shape the future of HVAC service in Metro NY.Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.USD $115,000.00/Yr.USD $165,000.00/Yr.