HVAC Service Manager - Bruni & Campisi : Job Details

Bruni & Campisi, a trusted leader in residential and commercial HVAC, plumbing, and electrical services, is seeking a dynamic and experienced HVAC Service Manager to lead our HVAC department. As part of the Apex Service Partners network, we are committed to operational excellence, technician development, and delivering top-tier service to our clients across Westchester, Putnam, Rockland, and Fairfield Counties.

This is a high-impact leadership role for someone who combines deep technical expertise with strategic vision, team mentorship, and a passion for driving performance. If you are ready to take full ownership of a thriving HVAC division, we want to hear from you.

• Department Leadership Lead and manage all aspects of the HVAC division, including service, sales, and maintenance teams.
• Team Development Recruit, train, and mentor technicians and apprentices; foster a culture of accountability, growth, and excellence.
• Operational Oversight Manage daily workflow, technician dispatching, job scheduling, and resource allocation to ensure efficiency and profitability.
• Technical Support Provide expert guidance on complex installations, diagnostics, and troubleshooting; serve as the go-to technical authority.
• Customer Experience Ensure exceptional service delivery; resolve escalated customer concerns and maintain strong client relationships.
• Process Optimization Identify and implement improvements in workflow, service delivery, and departmental KPIs.
• Software & Reporting Oversee accurate use of ServiceTitan for job tracking, performance analytics, and technician productivity.
• Safety & Compliance Ensure all work adheres to local codes, OSHA standards, and company safety policies.

• Experience 5+ years in the HVAC industry, with at least 3 years in a leadership or trade management role.
• Licensing: NATE certification and OSHA 30 preferred.
• Technical Mastery Strong knowledge of residential and light commercial HVAC systems, including installation, service, and repair.
• Leadership Skills Proven ability to lead teams, manage performance, and build a positive work culture.
• Customer Focus Excellent communication and interpersonal skills with a commitment to client satisfaction.
• Software Proficiency Experience with ServiceTitan or similar field service platforms preferred.
• Organizational Strength Skilled in time management, multitasking, and strategic planning.
• Driver's License Valid license with a clean driving record.

• Medical, Prescription, Dental, and Vision Insurance Comprehensive coverage with low employee contribution.
• Disability & Term Life Insurance Financial protection for you and your family.
• Matching 401(K) Plan Invest in your future with employer contributions.
• Career Development Access to leadership training, certifications, and advancement opportunities across national network.
• Paid Holidays & PTO Generous time off to support work-life balance.

Bruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws.

As HVAC Service Manager, you'll be at the helm of a high-performing department in a company that values quality, integrity, and innovation. Join Bruni & Campisi, part of the Apex Service Partners network, and help shape the future of HVAC service in Metro NY.

Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Min Pay Rate: USD $115,000.00/Yr.

Posted Max Pay Rate: USD $165,000.00/Yr.