HVAC Service Manager - Bright Star : Job Details

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Location:New York City (In-House Role, Limited Travel)

Job Type:Full-Time

About Us:

Bright Star Service is a fast-growing HVAC service provider committed to excellence in service and efficiency. With a dynamic team of 5 with growth to 10 technicians and expanding, were looking for an experiencedHVAC Service Managerto join our leadership team and help guide our operations through this exciting growth phase.

Position Overview:

We are seeking a highly organized and experiencedHVAC Service Managerto oversee day-to-day technician operations, manage job schedules, and identify sales opportunities, create purchase orders and develop relationships with vendors to get the best pricing. The ideal candidate is a proactive problem solver with hands-on HVAC knowledge and strong leadership capabilities.

Key Responsibilities:

• Oversee and coordinate daily schedules for HVAC technicians.
• Monitor job progress to ensure timely and on-budget completion.
• Assist field technicians with troubleshooting and job support.
• Maintain workflow efficiency and adjust schedules based on NYC traffic patterns.
• Price shop for equipment and supplies as needed.
• Identify and capitalize on sales and service opportunities.
• UseService Fusionsoftware to manage service operations and customer communications.

Qualifications:

• Proven experience in HVAC service (5+ years preferred).
• Strong leadership and service management background.
• Ability to coordinate multiple projects and manage priorities under pressure.
• Solid understanding of NYC geography and traffic patterns.
• Proficiency with service management platforms (Service Fusion experience a plus).
• Excellent communication and decision-making skills.

Why Join Bright Star Service?

• Be part of a growing, forward-thinking team.
• Opportunity to influence operations and help scale our service department.
• Work in a dynamic, supportive environment where your expertise matters.

Compensation:

Competitive salary, based on experience. Benefits available.

Apply Today!

If you're ready to lead a team and grow with a company on the rise, wed love to hear from you. Send your resume and a brief cover letter to [email protected] or apply here.

Job Type: Full-time

Pay: $62,683.40 - $85,000.00 per year

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please be prepared to answer: Describe your experience managing HVAC technicians and how you ensure productivity while maintaining service quality?

Experience:

• HVAC: 5 years (Required)

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time
• Industries Construction

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