HVAC Service Manager and Purchaser - Northern Wolves : Job Details

Northern Wolves Inc is excited to announce a unique opportunity for an HVAC Service Manager and Purchaser to join our leadership team. In this dual-role position, you will not only oversee our HVAC service operations but also manage the procurement of equipment and materials essential for our projects. Your expertise in HVAC systems combined with your purchasing acumen will play a vital role in the success of our operations.As the HVAC Service Manager, you will lead a dedicated team of technicians, ensuring top-notch service delivery and high levels of customer satisfaction. Concurrently, as a Purchaser, you will be responsible for sourcing, negotiating, and managing vendor relationships to secure quality products at competitive prices, thereby optimizing our operational costs. If you're a driven leader with a passion for the HVAC industry and procurement, we want to hear from you!Responsibilities Manage and oversee HVAC service operations, including scheduling, staffing, and performance evaluations. Ensure exceptional customer service through timely and effective resolution of service issues. Lead the procurement process of HVAC equipment and materials, including vendor selection and contract negotiation. Monitor inventory levels, perform demand forecasting, and order materials as needed. Develop and implement service protocols and purchasing strategies to enhance operational efficiency. Provide training and support for service technicians to ensure a high level of technical proficiency. Analyze service metrics and purchasing data to identify areas for improvement and cost savings. Requirements Bachelor's degree in Business Administration, Supply Chain Management, or a related field preferred. At least 5 years of experience in HVAC service management, purchasing, or equivalent roles. Strong technical knowledge of HVAC systems and equipment. Proven experience in procurement and vendor management. Excellent leadership, communication, and negotiation skills. Proficient in service management and purchasing software, as well as Microsoft Office Suite. Strong analytical and problem-solving abilities. Valid HVAC certification and relevant licenses as required by local regulations. Benefits Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development