HVAC Service Manager - 3393756 - ZipRecruiter : Job Details

HVAC & Refrigeration Service Manager

Long Island, NY | Full-Time | Commercial & Industrial Service Leadership

Overview

Lead and grow our commercial and industrial HVAC & refrigeration service operations in the Long Island market. Oversee a team of skilled technicians delivering preventive maintenance, repairs, and emergency services to a wide range of facilities—including warehouses, manufacturing plants, office complexes, and retail environments. Drive operational excellence, ensure customer satisfaction, and maintain profitability.

Responsibilities

• Lead, coach, and develop HVAC/R service technicians to meet performance and quality goals
• Oversee scheduling, dispatch, and service delivery for multiple client accounts
• Manage commercial and industrial HVAC & refrigeration maintenance contracts and service calls
• Ensure accurate job costing, budget adherence, and profitability
• Build strong client relationships to encourage repeat and referral business
• Monitor KPIs and implement process improvements to enhance efficiency
• Ensure OSHA and company safety compliance at all times

Qualifications

• Proven leadership in commercial/industrial HVAC & refrigeration service management
• Strong technical understanding of chillers, rooftop units, split systems, walk-in freezers, and refrigeration controls
• Experience managing service teams and operational budgets
• Excellent communication and customer service skills
• Knowledge of OSHA safety standards and industry regulations

Benefits

• Competitive pay and compensation package
• Medical, dental, vision + telehealth
• 401(k) with match + life & insurance
• Generous PTO + paid holidays
• Career development and technical training opportunities
• Referral bonus
• Company vehicle/allowance, phone allowance, uniforms & tool perks