Job Location : Elmsford,NY, USA
Ready to take your HVAC leadership experience to the next level? Bruni & Campisi, a proud member of the Apex Service Partners network, is actively seeking a skilled and motivated HVAC Operations Manager to lead our high-performing HVAC team. We're looking for someone who combines technical knowledge with operational excellence and a passion for mentoring technicians. If you thrive in a fast-paced environment and are committed to delivering top-quality HVAC service and solutions, this is your chance to join a company that values your expertise and invests in your growth.Job Responsibilities:Team Leadership: Oversee daily operations of the HVAC installation and service teams, ensuring quality workmanship, high morale, and efficient workflow.Project Oversight: Manage scheduling, project timelines, and resource allocation to ensure timely job completion and customer satisfaction.Technical Support: Provide hands-on guidance and technical expertise to field staff, assisting with complex HVAC installations, diagnostics, and troubleshooting when needed.Training & Development: Mentor technicians and apprentices, lead ongoing training initiatives, and promote a culture of continuous improvement.Customer Satisfaction: Ensure the highest levels of service are delivered; address customer concerns and follow up on service outcomes to maintain strong client relationships.Process Improvement: Identify operational inefficiencies and implement strategies to streamline processes and improve productivity and profitability.Job Documentation & Reporting: Oversee the accurate use of software tools like Service Titan for scheduling, job tracking, and performance analytics.Compliance & Safety: Ensure all HVAC work is performed in accordance with local codes, safety regulations, and company policies.Qualifications:Experience: 5+ years of HVAC industry experience, including 3+ years in a leadership or operations management role.Licenses & Certifications: HVAC certification required; NATE certification and OSHA 30 preferred.Technical Knowledge: Strong understanding of residential and commercial HVAC systems, including installation, maintenance, and repair.Software Proficiency: Experience with Service Titan or similar field service management platforms preferred.Leadership Skills: Proven ability to manage, motivate, and develop field technicians and support staff.Customer Focus: Strong communication and interpersonal skills, with a dedication to client satisfaction.Organizational Ability: Excellent time management, multitasking, and problem-solving skills.Driver's License: Must have a valid driver's license with a clean driving record.Benefits:Medical, Prescription, Dental, and Vision Insurance: Comprehensive benefits with low employee contribution.Disability & Term Life Insurance: Financial peace of mind for you and your family.Matching 401(K) Benefits: Invest in your future with our competitive retirement savings plan.Career Development: Access to leadership training, industry certifications, and growth opportunities.Paid Holidays & PTO: A healthy work-life balance with generous time off policies.Bruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws.Join Bruni & Campisi as our HVAC Operations Manager and help lead a team that values quality, integrity, and innovation. Be part of a growing company within the Apex Service Partners network that's committed to employee success and customer excellence. Apply today!Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.USD $100,000.00/Yr.USD $130,000.00/Yr.