Job Location : Ithaca,NY, USA
Job Description Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.Salary: $30 HR/ Commission opportunities/ OvertimePaid VacationPaid Sick TimeMedical, Dental, Vision Benefits with Employer Contribution401K Retirement Planning with Employer ContributionOpportunity for position development and growthSupervision and Management Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.Train and mentor new technicians, providing ongoing support and development opportunities.Evaluate technician performance and provide feedback to improve quality and efficiency.Write Estimates and Proposals and provide to clients.Seek business development opportunities for new clients and encourage repeat business from current clients.Customer Service Address customer inquiries and concerns regarding duct cleaning services.Provide Commercial and Residential Air Duct and HVAC Cleaning Services with team of Technicians using CaddyVac Cleaning System.Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.Maintain professional communication with customers throughout the cleaning process.Operations and Quality Control Ensure all duct cleaning jobs are performed according to industry standards and company policies.Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.Conduct quality control checks to ensure the effectiveness of the cleaning process.Ensure projects are priced properly to ensure profitability and divisional growth.Administrative Tasks Prepare and maintain accurate job records, including work orders, invoices, and customer information.Manage budgets and track expenses related to duct cleaning operations.Communicate with Administrative staff for job progress, details, and updates.Follow SERVPRO policies and procedures for successful job completion.Safety Ensure that all technicians follow safety protocols and use appropriate personal protective equipment (PPE).Conduct regular safety inspections of equipment and work areas.Promote a safe work environment for all employees.Experience, Skills, and Education Qualifications:Insurable driving recordMust pass a drug and medical screeningMust have a clean criminal background checkMinimum of High School DegreeManagement experience of at least 3 years in a related fieldAt least 3 years industry experience in Air Duct and HVAC Cleaning, experience in both Residential & CommercialExcellent interpersonal skills with the ability to interact with all types of customersStrong problem-solving and critical thinking skillsFamiliarity with HVAC wiring diagramsAbility to forge strong relationships with clientsStrong mechanical backgroundAbility to lift and move heavy objectsNADCA CertifiedOSHA CertifiedASCS, CVI & VMT CertificationsCompany Description SERVPRO franchises serve Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford, and Tioga Counties. We have been serving our local community and the surrounding counties for over 30 years. As a locally owned and family-operated business, we are committed to assisting both businesses and homeowners at all times. We understand the stress and worry caused by fire or water damage and aim to minimize disruption and restore normalcy as quickly as possible. We are a comprehensive service provider for cleaning, restoration, and construction needs.#J-18808-Ljbffr