Human Services Specialist II, Eligibility - Limited Term - Arkansas Staffing : Job Details

Salary $61,195.56 - $74,707.20 Annually Location Nevada City, CA Job Type Limited Term Job Number 2025-0171 Department Social Services Opening Date 07/31/2025 Closing Date 8/14/2025 12:00 PM Pacific

Interviews for selected candidates will be held on August 20. This recruitment may be used to fill regular full-time positions and limited-term positions. The limited-term position will end January of 2026.

Looking to make a positive difference in people's lives? Consider working as a Human Services Specialist at the Health and Human Services Agency in Nevada County! The Human Services Specialist I is a trainee-level position in which individuals will receive in-service training and are given detailed instructions pertaining to Social Services Eligibility programs. The Human Services Specialist II is a journey level position in which individuals are given general instructions pertaining to a broad range of Social Services, Veterans Services, or Child Support programs. Human Services Specialist IIs are expected to manage a full, multi-program caseload independently, referring regulatory or technical questions to a lead or supervisor. Other vital duties include:

• Perform interactive interviews and identify eligibility for public assistance programs and services.
• Connecting customers to community services and programs.
• Collect and analyze financial data to determine eligibility for multiple aid programs or child support obligations.
• Assist customers in acquiring their federal, state, and local benefits.
• Counsel customers on a wide spectrum of available resources for customers and their dependents.
• Explain laws, regulations, rules, and policies to customers and guide them of their rights, complaint resolution process, and responsibilities.
• Perform initial application interview for public assistance programs and services.
• Ensure accuracy and completion of application and declaration forms.
• Attend outreach events and assist community members with applying for public assistance programs.
• Assist current customers with retaining benefits through phone call reminders and assistance with verification collection.
• Prepare and process correspondence, reports, and legal documents.
• First responder for Office of Emergency Services calls for assistance.

A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to improve the quality of life in our community! This classification is crafted for individuals who have graduated from high school and have an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of work experience comparable to a Human Services Specialist I is required for a Human Services Specialist II. Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time optimally.

This position is limited term, full-time and fully-benefited. Limited Term means that the appointment is a full-time, benefitted appointment for a limited term which is contingent upon funding for each fiscal year. Our staff members enjoy an extensive benefit package including, but not limited to CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending account, deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option!

Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place! We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.