Human Services Manager - Prince William Public Libraries : Job Details

Join to apply for the Human Services Manager role at Prince William Public Libraries5 days ago Be among the first 25 applicantsJoin to apply for the Human Services Manager role at Prince William Public LibrariesAre you a dedicated human services professional with a passion for making a difference in the lives of children and families? Prince William County Department of Social Services is seeking an experienced and dynamic Human Services Manager to lead the administration of the Children's Services Act (CSA) program. This leadership role offers a unique opportunity to coordinate cross-agency services, manage public resources responsibly, and ensure high-quality, family-centered outcomes for youth involved in behavioral health, foster care, and special education services. If you are ready to bring your expertise, innovation, and collaborative spirit to a vital community program, we invite you to join our team.About This RoleThe CSA Human Services Manager plays a vital role in ensuring that at-risk youth and families receive high-quality, cost-effective services under the CSA. This position is responsible for monitoring the quality and appropriateness of treatment foster care, residential placements, and community-based services through utilization review, site visits, and data analysis. The manager works closely with partner agencies and service providers to promote accountability, improve outcomes, and support a coordinated system of care. Strong collaboration, facilitation, and analytical skills are essential, along with in-depth knowledge of the Virginia CSA system, behavioral health, and family systems. This role also assists in provider management, contract oversight, and CSA program operations. This is a dynamic opportunity for a human services professional to influence service quality and system efficiency for vulnerable youth in the community.Key ResponsibilitiesAssess high acuity youth needs, monitor appropriateness of services, and recommend transitions or step-downs of residentially placed youth. Ensure services align with clinical goals and CSA policies.Perform routine and targeted utilization reviews, including participating in provider treatment team meetings, site visits, file audits, and providing recommendations for step-down or transition services to Family Assessment and Planning Team (FAPT).Analyze quantitative and qualitative data to identify trends, measure outcomes, and inform continuous quality-improvement and cost-reduction strategies.Reviews provider invoices for compliance with contracted rates, authorized services, and documentation requirements, and resolves discrepancies as needed. Prepares and submits invoices to the finance team for final processing and reimbursement, supporting fiscal accountability and timely payments.Collaborate and coordinate regularly with case managers from core CSA agencies (community services board, juvenile justice, social services, and public schools) to ensure integrated service planning.Provide technical assistance and consultation to agency partners, vendors, and stakeholders regarding best practices and CSA policy.Serve as liaison to state CSA offices and participate in statewide initiatives or trainingMinimum RequirementsHigh school diploma or G.E.D. and 7 years of related human services experience.PreferencesBachelor's degree or higher in human services or a related field.Experience with conducting utilization reviews and evaluating service plans for youth receiving behavioral health, residential, or foster care services.Strong skills in group facilitation.Strong ability to collaborate with others while balancing competing interests.3 years or more of experience in the following areas:CSAFoster CareMental/Behavioral HealthCommunity agencies and resourcesChildren Services Act policy and procedures and state-specific regulations3 years or more of experience working with the FAPT and Community Policy and Management Team (CPMT).2 or more years in a management/supervisory role.Special Requirements (if Applicable)All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster. Candidates must pass criminal history, child protective services, and DMV background checks. The Prince William Department of Social Services may not employ resource/foster parents for youth in the Prince William foster-care program. Resource/foster parents for youth from other localities are welcome to apply.Work ScheduleMonday through Friday, 8:30 am to 5:00 pm. This is a hybrid position that requires in-person attendance at meetings and oversight of staff. Telework is available when applicable to the work schedule and may revert to in-office if business needs change.Starting Salary Range: $91,162.50 - $121,836.00/yr.We Also Offer Great Benefits IncludingRetirement from the Virginia Retirement System (VRS)401a and 457 retirement savings and investment plansPaid Annual LeavePaid Personal LeavePaid Sick LeavePaid HolidaysOptional Group Medical and Dental Health PlansOptional Group Life InsuranceAn Employee Assistance Program (EAP)Career Development OpportunitiesFull time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click Here.Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.SEE YOURSELF HERE!Seniority level Seniority level Mid-Senior levelEmployment type Employment type OtherJob function Job function OtherIndustries LibrariesReferrals increase your chances of interviewing at Prince William Public Libraries by 2xGet notified about new Service Manager jobs in Manassas, VA .Braddock, VA $130,000.00-$170,000.00 2 days agoMcLean, VA $42,300.00-$63,400.00 3 months agoMcLean, VA $42,600.00-$73,000.00 1 month agoAutomotive Service Manager - Fairfax, VA Quantico, VA $124,000.00-$162,000.00 1 day agoManassas, VA $140,000.00-$160,000.00 1 month agoReston, VA $25,000.00-$80,000.00 2 weeks agoAutomotive Service Manager-Fairfax County| Salary+ Bonus We're unlocking community knowledge in a new way. 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