Human Services Caseworker Associate - Prince William County, VA : Job Details

Salary: $28.32 - $53.05 Hourly Location : Woodbridge, VA Job Type: Full-Time (FT) Job Number: 202510018 Department: SOCIAL SERVICES Division: ADVOCACY, PREVENTION AND PROTECTION Opening Date: 08/21/2025 Closing Date: 9/4/2025 11:59 PM Eastern GRADE: B24 Hiring Salary: $28.32 to $40.69 Introduction Are you highly organized, detail-oriented, and passionate about supporting vital human services work? Are you interested in joining an organization that is serious about helping vulnerable persons within our community? The Prince William County Department of Social Services, Adult Protection and Prevention (APP) Division seeks a Human Services Caseworker Associate to join our team. The APP team is on the front lines every day - receiving calls of abuse, neglect and/or exploitation. About This Role: We are seeking a dedicated professional to perform essential office support duties, including data entry into our case management system, recordkeeping, and report preparation. In this role, you'll help ensure accuracy and completeness in complex statistical and case-related reports. The ideal candidate will have experience in a human services administrative setting-preferably within a Local Department of Social Services (LDSS)-and familiarity with Child Welfare, Adult Services, or Adult Protective Services programs. Minimum Requirements: High school diploma supplemented with postsecondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferences:

• 2 years of experience in establishing and maintaining effective working relationships with others.
• 1 year of experience communicating professionally, orally, and in writing.
• 1 year of experience with Child Welfare, Adult Services, or Adult Protective Services programs.
• 1 year of experience in conducting home visits
• Ability to interact effectively with a variety of people and situations, including hostile, aggressive, and abusive persons.
• Proficiency in using Microsoft Office Suite applications.

Special Requirements (if applicable):

• All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
• Candidates must pass criminal history, child protective services and DMV background checks.
• Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
• Staff in this position must possess a valid driver's license and be eligible to drive for work.

Work Schedule: 37.5 hours a week, Monday - Friday. Evening work is occasionally required. This position requires travel within the state of Virginia. Occasional telework will be allowed based at the discretion of the manager and agency needs. Hiring Salary Range: $28.32 to $40.69 We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan. Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates. 01 By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.

02 Are you currently a resource/foster parent for a child in PWC DSS foster care program.

• Yes
• No

03 Please indicate your highest level of completed education. *Please ensure your education is detailed on your application.

• Bachelor's degree or higher
• Associate's degree
• High School Diploma or G.E.D
• None of the above

04 Do you acknowledge the starting hourly pay range is $28.32 to $40.69?

• Yes
• No

05 Please quantify your experience communicating professionally, orally, and in writing.

• 2 or more years
• 1 year
• Less than 1 year
• No experience

06 Please quantify your experience in establishing and maintaining effective working relationships with others. *Please ensure this experience is detailed on your application.

• 2 or more years
• 1 year
• Less than 1 year
• No experience

07 Please quantify your experience with Child Welfare, Adult Services, or Adult Protective Services programs. *Please ensure this experience is detailed on your application.

• 2 or more years of experience in one or more of these program areas.
• 1 year of experience in one or more of these program areas.
• Less than 1 year of experience in these programs.
• No experience in Child Welfare, Adult Services, or Adult Protective Services programs.

08 Please quantify experience in conducting home visits. *Please ensure this experience is detailed on your application.

• 2 or more years
• 1 year
• Less than 1 year
• No experience

09 Choose the statement that best describes your ability to interact effectively with a variety of people and situations, including hostile, aggressive, and abusive individuals. *Please make sure this experience is detailed on your application.

• I have extensive experience managing difficult or hostile interactions in professional settings.
• I have some experience handling challenging or confrontational situations.
• I have limited experience with difficult interactions.
• I have no experience in this area

10 Select the option that best represents your proficiency in using Microsoft Office Suite applications.

• Advanced - Confidently use a wide range of software and systems with little to no assistance; able to train others
• Proficient - Comfortable using most common programs (e.g., Word, Excel, Outlook, Teams) in a work setting.
• Basic - Can perform simple tasks with some supervision or guidance.
• Limited - Minimal experience; requires training to use most systems and software.

Required Question