Human Resources Service Partner - North Little Rock School District : Job Details

NORTH LITTLE ROCK SCHOOL DISTRICT Job description for Human Resources Service Partner Department: Human Resources Job Status:FLSA Status: Non-Exempt Reports To: Executive Director of Human Resources Grade/Level: District-level position Amount of Travel Required: 15% Work Schedule:Positions Supervised: None 245-day contract, Monday through Friday, 8:00 A.M. to 5:00 P.M. contract, Monday through Friday, 8:00 A.M. to 5:00 P.M., with the expectation to go beyond the stated working hours when deemed appropriate by the Director Summary The Human Resources Service Partner (HRSP) position is responsible for aligning business objectives with employees and management in designated business units. The work formulates partnerships across the HR function to deliver value-added service to management and employees, reflecting the organization's business objectives. The HRSP maintains adequate business literacy about the business unit's financial position, midrange plans, culture, recruitment, employment processes, and competition. Supervisory Responsibilities This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Duties and Responsibilities

• Provides and may oversee the provision of personnel services in support of the School District
• Coordinates services with applicable personnel offices and School District programs
• Creates and processes various forms, such as Leave of Absence (LOA), retirement, reappointment, and resignation
• Confers with management and administrative offices to assess needs, solve problems, explain services, and interpret policies, procedures, laws, and regulations
• Assists with the employee relations process by interpreting, applying, and explaining rules, regulations, and provisions of agreements of the School District; may assist in facilitating grievance and dispute resolutions process to effect equitable solutions
• Conducts special research studies, as assigned; obtains data, evaluates alternatives, may participate in the recommendation process for action; and may prepare written reports of findings
• Coordinate the scheduling and conduct initial employee orientation sessions for new hires, detailing the available options and coverage
• Leads the new hire process for all employees
• Processes new hire paperwork for instructional, professional, and administrative personnel
• Coordinates and maintains various departmental and employee files
• Schedules, assists, and coordinates various administrative functions in support of hiring processes, e.g., facilitates application process; schedules job listings and advertisements; collects, files, and reviews employment applications; conducts reference verifications, background checks, and employment verifications; plans and administers employment tests and typing exams; compiles collected data, review results, and may approve or refer to administrative authority as required
• Performs various essential record-keeping duties; manages benefits record-keeping and filing system
• Maintains open and effective communication with all employment levels for disseminating information and effective departmental operations
• Coordinates interview processes and the scheduling of employee interviews; may conduct initial employee screening processes and make referrals to the hiring authority
• Conducts weekly meetings with respective business units
• Consults with management, providing HR guidance when
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation
• Develops contract terms for new hires, promotions, and transfers
• Assists international employees with expatriate assignments and related HR matters
• Provides guidance and input on business unit restructures, workforce planning, and succession planning
• Identifies training needs for business units and individual executive coaching needs
• Participates in the evaluation and monitoring of training programs to ensure success
• Follows up to provide training objectives are met
• Follows and maintains knowledge of all District policies and procedures
• Creates, initiates, and implements a district plan for the recruitment and retention of a diverse staff
• Is responsible for completing the state minority recruitment and retention plan
• Works with the Executive Director of Human Resources in mentoring and retention programs for staff
• Coordinates student interns and observers with colleges and universities
• Acts as the District's representative at various state and local meetings regarding the programs under their charge
• Monitors all communications from state and federal regulatory agencies regarding District programs to ensure full and timely compliance
• Strives to build strong relationships with community members
• Support needs of new teachers by analyzing cohort retention data and aggregate evaluation data to better inform strategic professional development efforts Strives to build strong relationships with state-level leaders in their areas of responsibility
• Works with the Communications Department to advertise appropriately and promote the successes of District programs
• Knows and understands state and federal laws and regulations regarding all programs of the District
• Support the needs of new teachers by analyzing cohort retention data and aggregate evaluation data to better inform strategic professional development efforts led by the Teaching and Learning Department
• Recommend retainment strategies based on analysis of short-term and long-term retention data
• Aid in the development and implementation of job fair recruiting activities
• Develop appropriate tracking tools to measure recruitment efforts
• Improve organization attractiveness by recommending new recruitment practices
• Conduct exit surveys and interviews
• Maintains relationships with all recruitment-related vendors
• Assist in supporting new teachers at professional development and training pre-service
• Performs other related duties as assigned

Minimum Job Requirements

• Minimum of 8 years of experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state-respective employment laws.
• Bachelor's degree Required
• Masters' degree,
• PHR or SHRM-SCP credential or equivalent

Position Qualifications Competency Statement(s)

• Accountability - Ability to accept responsibility and accountability for their
• Accuracy - Ability to perform work accurately and
• Detail-Oriented - Ability to pay attention to the minute details of a project or
• Diversity Oriented - Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted
• Honesty / Integrity - Ability to be truthful and be seen as credible in the
• Loyal - The trait of feeling a duty to the
• Organized - Possessing the trait of being organized or following a systematic task
• Reliability - The trait of being dependable and
• Responsible - Ability to be accountable or answerable for one's
• Communication, Oral - Ability to communicate effectively using the spoken
• Communication, Written - Ability to communicate in writing clearly and
• Time Management - Ability to utilize the available time to organize and complete work within given
• Working Under Pressure - Ability to complete assigned tasks under stressful

Knowledge, Skills, and Abilities Required

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to thoroughly understand the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software.

Distinguishing Characteristics

• Use expertise in job analysis and evaluation and knowledge of organizational structure to audit and classify staff positions at all levels.
• Designing, conducting, analyzing, and reporting on compensation surveys.
• Statistical data entry and analysis using relational databases and other statistical
• Interaction and advisement on sensitive issues with faculty and staff at all levels of the
• Preparation of accurate job descriptions for multiple uses.
• Participation in the development and delivery of presentations and training programs

Physical DemandsPHYSICAL DEMANDSPhysical DemandsLift/Carry Stand F (Frequently) Walk F (Frequently) Sit F (Frequently) Handling / Fingering O (Occasionally) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb O (Occasionally) Crawl O (Occasionally) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less F (Frequently) 11-20 lbs F (Frequently) 21-50 lbs O (Occasionally) 51-100 lbs O (Occasionally) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less F (Frequently) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements Vision (Near, Distance, Color, Peripheral) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.