Human Resources Manager - Gatekeeper Systems : Job Details

At Gatekeeper Systems, we're revolutionizing retail loss prevention and customer safety through a powerful combination of physical deterrents and cutting-edge technology—including AI, computer vision, and facial recognition. As a global leader with over 25 years of industry excellence and a growing, diverse team of 500 employees across offices in North America, Europe, Australia, and Asia, we're driven by innovation, integrity, and impact. Join us and be part of a mission-focused team that's making a real difference in the future of retail, providing innovative solutions and services that redefine industry standards.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include:

• Attractive Total Compensation Package, including annual bonus
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays
• Various Employee Engagement Events
• Exciting Growth Opportunities
• Positive Company Culture

POSITION SUMMARY

The HR Manager will lead and oversee all facets of HR operations, including employee relations, compliance, payroll, benefits administration, and policy development. This role will manage HR staff, partner with leadership, and ensure alignment between HR strategy and business objectives. This is a hands-on position that requires experience in the technology industry and proficiency in ADP Workforce Now. The HR Manager reports directly to the Vice President of Global HR.

Essential Job Functions:

• Lead, mentor, and develop HR team members to deliver high-quality HR services.
• Oversee all HR functions, including recruitment, onboarding, employee relations, performance management, payroll processing, benefits administration, and compliance.
• Partner with department leaders to provide HR guidance and strategic support.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Manage HR systems and processes, with expertise in ADP Workforce Now for payroll, time tracking, and HRIS functions.
• Develop and implement HR policies, procedures, and programs to support company goals.
• Support organizational change initiatives and foster a positive, inclusive workplace culture.
• Provide coaching to managers and employees on performance, conflict resolution, and career development.
• Lead employee engagement and retention initiatives, including training and development programs.
• Prepare HR metrics and reports to support decision-making.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Minimum 7 years of progressive HR experience, with at least 2 years in a supervisory role.
• PHR or SHRM-CP certification preferred.
• ADP proficiency in payroll, HRIS, ATS, reporting and data analytics.
• Strong knowledge of employment laws and HR best practices.
• Excellent interpersonal, communication, and leadership skills.
• Demonstrated ability to handle sensitive and confidential information with professionalism.
• Hands-on, adaptable, and able to thrive in a fast-paced environment.

SKILLS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communications skills, interpersonal skills, ethics, and cultural awareness.
• Thorough knowledge of employment laws and regulations
• Excellent problem-solving and conflict resolution abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Unquestionable workplace ethics.
• Attention to detail and exceptional organizational skills.
• Team player
• Ability to effectively multi-task and prioritize in a fast-paced growing company without continuous supervision.

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.