Human Resources Generalist - Municipal Credit Union : Job Details

Human Resources Generalist

Municipal Credit Union

Job Location : New York,NY, USA

Posted on : 2025-08-14T06:17:54Z

Job Description :
About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview:

The HR Generalist is responsible for both administrative and strategic responsibilities, supporting the HR department to plan and administer important functions such as employee relations, onboarding staff, administering HR programs, and enforcing company policies and practices.

Responsibilities:
  • Conduct regular meetings with respective business units and provide HR guidance when appropriate.
  • Offer guidance and input on business unit restructures, workforce planning, and succession planning.
  • Handle routine labor relations and HR inquiries related to policies, procedures, and bargaining agreements.
  • Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations and employee terminations.
  • Serve as the initial contact and liaison for intake and assessment of employee complaints.
  • Conduct initial interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns, and report back to the VP, HR.
  • Assist the VP, HR, by providing day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions); provide HR policy guidance and interpretation.
  • Assist the VP, HR, by working closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Work closely with business units and monitor employee disciplinary processes, terminations, and investigations.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with the legal department as needed.
  • Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion, particularly as related to EEO and diversity initiatives.
  • Ensure legal compliance of HR federal, state, and local regulations and update policies and procedures as required.
  • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development.
  • Conduct surveys, interviews, and other research related to human resource policies, compensation, and labor negotiations; collect information and report results.
  • Maintain knowledge of laws and regulations related to EEO, collective bargaining, unions, labor relations, and human resources.
  • Assist with preparation of plans, policies, documents, and reports including EEO-1, organizational charts, labor agreements, and employee handbooks.
  • Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
  • Handle employment-related inquiries from employees and supervisors, referring complex and sensitive matters to the appropriate staff.
  • Maintain employee files to ensure accurate recordkeeping for all personnel.
  • Stay updated on trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Perform other related duties as requested and undertake special projects as assigned.
    • Requirements:
    • Bachelors degree in HR, Labor Relations, or a related field preferred.
    • Minimum of 4 years experience resolving complex employee relations issues.
    • SHRM-CP or SHRM-SCP preferred.
    • Thorough knowledge of multiple human resource disciplines, including employee and union relations, diversity, performance management, and employment laws.
    • Union and collective bargaining experience preferred.
    • Proven knowledge of HRIS systems.
    • Exceptional written and verbal communication skills.
    • Excellent interpersonal and people skills.
    • Meticulous attention to detail.
    • Ability to perform in a high-volume environment and meet deadlines while maintaining attention to detail.
    • Technologically proficient.
    Why you'll be a good fit:

    Our Core Values are an integral part of who we are and who we hire. By living our Core Values every day, we attract the best talent, achieve outstanding results, and challenge ourselves to improve continually. These values are at the heart of our organization and within every teammate. To be a great fit, youll bring the following:

    • Results - We are passionate about winning.
    • Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
    • Integrity- We operate with the highest ethical standards and honesty.
    • Belonging- We cultivate a culture of inclusion and teamwork.
    • Ownership- We take personal responsibility and hold ourselves accountable for results.
    What we can offer you:
    • Competitive compensation, medical and dental benefits.
    • 401K with employer match.
    • Flexible paid time off.
    • We are committed to creating a welcoming and inclusive environment where all people can thrive. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability empower us to succeed as individuals, teams, and as an organization.

    Municipal Credit Union (MCU) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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