Human Resources Generalist - Aperto Property Management : Job Details

Aperto Property Management, Inc. (Aperto), is more than just a property management company. We are a team dedicated to excellence in the multifamily housing industry. Specializing in both conventional and affordable housing, our mission is clear: to set the gold standard in apartment management across the U.S., providing exceptional service, quality management, and superior results for our clients and residents.

What We Offer: Joining Aperto. means becoming part of a company that values growth, empowerment, and success. Our property management platform supports a full range of services, from new lease-ups to stabilized assets and acquisition rehabs, ensuring comprehensive and expert support for our properties. We're committed to providing a work environment where learning, development, and a positive culture are at the heart of everything we do.

Why You'll Love Working Here:

• Career Growth: We empower our team to take the initiative with a strong focus on learning, development, and career progression.
• Work-Life Balance: Enjoy generous paid time off and a supportive environment that values your well-being.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance, along with long-term disability, a 401K with company match, and more.

Position Overview:

We are seeking an experienced HR Generalist to support our growing property management team, with a particular focus on employee relations, investigations, compliance, and collaborating with legal counsel. This position plays a critical role in maintaining a respectful, legally compliant, and productive work environment across our multifamily housing communities.

The ideal candidate is a hands-on HR professional who understands the fast-paced, service-driven nature of property management and is comfortable managing sensitive personnel issues, claims, and investigations with professionalism and care.

Key Responsibilities:

Employee Relations & Investigations

• Act as a trusted advisor to regional and on-site property management teams on employee relations issues.
• Conduct thorough, impartial investigations into employee complaints, policy violations, harassment, discrimination, and other workplace concerns.
• Document findings and outcomes while maintaining confidentiality and compliance with company policies and employment law.
• Coach and counsel managers on performance issues, corrective action plans, and employee engagement strategies.
• Partner with managers and leadership to address employee concerns, foster a positive and inclusive workplace culture aligned with company values, and promote HR best practices.

Compliance & Legal Collaboration

• Partner with legal counsel on employment-related matters, including investigations, dispute resolution, disciplinary actions, and risk mitigation.
• Prepare documentation for legal proceedings, unemployment claims, and government agency inquiries (EEOC, DFEH, DOL, etc.).
• Maintain compliance with federal, state, and local employment laws and stay current on regulatory changes that impact property management operations.
• Assist with the implementation and communication of HR policies and procedures across multiple property sites.

Claims & Risk Management

• Manage employee claims related to workplace incidents, harassment, discrimination, and other employment matters.
• Coordinate with insurance carriers and legal counsel on workers' compensation, general liability, and employment practices claims.
• Track and analyze claim trends to identify opportunities for preventive training and policy improvement.

Additional HR Functions

• Support onboarding and offboarding processes.
• Assist with internal audits, I-9 and personnel file compliance.
• Partner with payroll and benefits teams to resolve employee issues as needed.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5 years of HR experience, with a strong focus on employee relations, preferably within the property management or real estate industry.
• Solid understanding of employment laws and HR compliance practices across multiple states (especially California, if applicable).
• Demonstrated experience conducting investigations and handling sensitive employee issues with discretion and fairness.
• Strong interpersonal skills with the ability to work effectively with remote, field-based teams.
• HR certification (PHR, SHRM-CP) strongly preferred.

Preferred Experience:

• Experience in property management, hospitality, or service industries with a dispersed workforce.
• Familiarity with property management software and HRIS platforms.
• Spanish multilingual ability, a plus.

Apply Now and discover why Aperto is the place for property management professionals who want to make a real difference in affordable housing!

Aperto Property Management, Inc. is an equal opportunity employer. iCalBRE Broker License Number 02042194.

Compensation is competitive and will be determined based on the candidate's relevant experience, demonstrated job-related skills, and educational background, in accordance with applicable federal, state, and local laws