Human Resources Generalist - Chicago Housing Authority : Job Details

The HR Generalist plays a critical role in overseeing both human resources functions and office operations. This position is responsible for supporting the employee lifecycle, including onboarding, employee relations, benefits administration, compliance, and talent acquisition. Additionally, the role ensures the efficient functioning of office operations by managing vendor relationships, maintaining office security, tracking budgets, and coordinating company events. As the primary point of contact for HR-related inquiries, the HR Generalist is key in managing the day-to-day administrative tasks of the HR department. This includes maintaining accurate employee records, supporting HR projects, and ensuring all administrative processes are compliant, organized, and aligned with the company's policies and procedures.

DUTIES AND RESPONSIBILITIES

• Oversee the complete onboarding process, including new hire orientation, documentation, and system setup.
• Serve as the primary point of contact for employee inquiries on HR policies, procedures, and workplace matters.
• Assist with scheduling HR meetings, preparing presentations, and managing HR documentation and records.
• Support employee relations efforts, including conflict resolution, disciplinary actions, and investigations in collaboration with HR leadership.
• Assist with personnel actions such as promotions, terminations, and transfers, ensuring proper documentation and approval procedures.
• Maintain accurate and confidential employee records in compliance with data protection regulations.
• Organize and maintain HR files and records, both physical and electronic, ensuring accuracy and confidentiality.
• Provide support in benefits administration and ensure all related paperwork is properly managed.
• Assist with HR compliance activities, including EEO reporting, I-9 verification, and policy implementation.
• Support exit interviews and the offboarding process to gather feedback and improve retention strategies.
• Offer administrative assistance in managing employee benefits and compensation documentation.
• Oversee daily office operations, including managing supply orders and vendor relationships.
• Coordinate logistics for company events, training sessions, and leadership meetings.
• Ensure office security, including badge access control, visitor management, and emergency preparedness protocols.
• Collaborate with Finance and Procurement teams to process invoices, manage department RFPs, and support budget planning.
• Track and reconcile departmental expenses to ensure alignment with financial guidelines.
• Provide support with payroll inquiries and assist in resolving payroll discrepancies.
• Administer the Employee Indebtedness Program, ensuring compliance and accurate documentation.
• Contribute to employee engagement initiatives in partnership with the Employee Engagement Department to foster a positive work environment.
• Assist with talent acquisition by coordinating interviews, conducting candidate screenings, and supporting recruitment events.
• Draft and distribute HR communications, including policy updates, announcements, and other important information.
• Perform other duties as needed or assigned.

QUALIFICATIONS

This role must have a strong understanding of human resource policies, procedures, and best practices across all aspects of HR administration. This role requires staying informed on evolving HR trends and maintaining compliance with state and federal employment laws. A solid working knowledge of labor laws, including FMLA, FLSA, EEO, and I-9 regulations, is essential. The incumbent should also have expertise in organizational structures, recruitment strategies, and interviewing techniques. Strong interpersonal, problem-solving, and communication skills—both verbal and written—are essential for success in managing employee relations, resolving conflicts, and fostering workplace engagement.

Bachelor's degree in Human Resource Management, Business Administration, Personnel Management, Public Administration (with an emphasis on HR), or a related field. Minimum of three (3) years of experience in human resources or an equivalent combination of education and experience. Experience with HRIS systems, payroll processing, and office management is preferred. This role requires a proactive and adaptable professional who can effectively balance HR responsibilities and office operations, ensuring compliance, efficiency, and a positive employee experience.

BENEFITS AT-A-GLANCE

• Vacation, Sick and Personal, competitive PTO package
• Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Insurance
• Long-Term Care Insurance
• Pet Insurance
• Parking Transit
• Prepaid Legal Services
• Brightstar 529 College Savings Plan
• Identity Theft Protection
• Hospital Indemnity Insurance
• Voluntary Critical Illness Insurance
• Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
• Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago

FOR FULL CONSIDERATION, ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORG

Salary Range: $60,000 – 65,000

Grade: S7

FLSA: Exempt

Union: None

• Associate

• Full-time

• Human Resources
• Industries
• Government Administration