Human Resources Department-Scheduler - AJ's Safe Place Residential Group Home : Job Details

Full-Time Scheduler - Multi-Department Support AJ's Safe Place | Laveen, AZ | Immediate Opening Are you highly organized, calm under pressure, and passionate about keeping operations running smoothly? AJ's Safe Place is looking for a Full-Time Scheduler to manage staffing and scheduling across all departments of our growing organization. Our programs support children and adults with behavioral and developmental disabilities through Residential Group Homes, DTA/DTT programs, Home & Community-Based Services (HCBS), and administrative operations. The Scheduler plays a mission-critical role in ensuring every team is fully staffed and services are delivered without disruption. Core Responsibilities Scheduling Oversight (All Programs):

• Develop, maintain, and update staff schedules for all AJSP departments (Group Homes, DTA/DTT, HCBS, Admin).
• Ensure accurate shift coverage across 24/7 operations (including holidays and weekends).
• Adjust schedules for call-offs, shift swaps, emergency needs, and ratio requirements in real-time.
• Assign float staff, PRNs, or coverage staff as needed across multiple sites.

Staff Communication & Coordination:

• Send out daily shift confirmations and reminders via phone, email, and apps (e.g., When I Work).
• Act as point of contact for last-minute call-outs and replacements.
• Coordinate onboarding schedules for new hires with HR and site managers.

Operations & Compliance Support:

• Track time-off requests, overtime, and availability changes.
• Monitor and maintain shift ratio requirements (1:1, 2:1, etc.) for members with specific needs.
• Coordinate with HR and site managers to ensure coverage aligns with member plans and licensing rules.
• Submit weekly schedule reports for payroll processing.

Systems & Tools:

• Utilize scheduling systems like When I Work, BambooHR, and AxisCare.
• Maintain documentation of all coverage decisions and staff availability logs.
• Participate in morning admin meetings and staff coordination calls.

Who We're Looking For

• Experienced scheduler in healthcare, behavioral services, group homes, or similar fields (preferred but not required).
• Excellent communicator who can problem-solve under pressure.
• Tech-savvy with strong familiarity (or willingness to learn) digital scheduling platforms.
• Dependable, detail-oriented, and solution-focused.

Requirements

• Must be at least 18 years old.
• Able to pass a Level One Fingerprint Clearance Card background check.
• Valid driver's license preferred.
• Fluent in English (written and verbal).
• Able to work occasional evenings or weekends for emergencies or shift coverage needs.

Why Join AJ's Safe Place? We're more than a care provider-we're a family-centered organization creating safe, structured, and empowering environments. As Scheduler, your work directly ensures our members receive uninterrupted, compassionate care. If you thrive in fast-paced environments and want to make a daily difference, we want you on our team. Apply now to become the engine behind the team that keeps AJ's Safe Place moving forward. Let me know if you'd like a version tailored for Indeed, an internal flyer, or a graphic version for social media!