Human Resources Business Partner - Miracle Miles Group : Job Details

Location: North Bergen, NJ (20-minute commute to Manhattan, near Fort Lee)

Employment Type: Full-time | On-site with frequent warehouse presence

Department: Human Resources (Reports directly to Warehouse Operations leadership)

About the Role

As our global warehouse network rapidly expands (3 new self-operated warehouses launching in 2025), we are looking for a Warehouse HR Business Partner (HRBP) to provide embedded HR support specifically for our U.S.-based warehouse teams. This position will play a critical role in supporting complex workforce structures, accelerating new warehouse team launches, and facilitating cultural integration across global logistics operations.

This role is highly operational and field-focused, requiring at least 50% of time spent on-site in the warehouse environment. The ideal candidate is bilingual (English/Mandarin), data-driven, adaptable, and experienced in warehousing, logistics, or e-commerce fulfillment settings.

Key Responsibilities

• Serve as an embedded HRBP for U.S. warehouse operations, spending regular time on-site to support staffing, employee relations, and frontline HR needs.
• Lead end-to-end talent acquisition efforts for key warehouse and logistics roles, including automation, warehouse planning, IT systems, and project management positions.
• Develop and execute talent evaluation systems and skill-based training programs tailored to warehouse functions.
• Partner with operations teams to build flexible scheduling and shift management practices across time zones.
• Promote and localize company values and OSHA-compliant safety culture within warehouse environments.
• Manage employee relations, including labor dispute resolution, workers' compensation issues, and union discussions as needed.
• Support warehouse HR administration tasks including onboarding, document management, and system data entry.
• Coordinate cross-location workforce planning for warehouse launches and support personnel allocation across regions.
• Contribute to organizational development, internal mobility, and career pathing initiatives within the logistics workforce.
• Drive retention strategies for frontline and core talent, including employee care programs and feedback loops.
• Assist in cultural onboarding, employee engagement programs, and cross-cultural collaboration activities between U.S. and APAC teams.
• Track key HR metrics and use data insights to optimize recruiting, retention, and workforce planning.
• Collaborate with leadership to execute ad hoc initiatives that support ongoing warehouse operations.

Qualifications

• EducationBachelor's degree or above in Human Resources, Business Administration, or related fields.
• Experience
• 5+ years of HRBP, warehouse HR, or HR Generalist experience in fast-paced logistics, e-commerce, or supply chain environments.
• Strong understanding of U.S. labor laws, especially in New Jersey; OSHA familiarity preferred.
• Experience supporting high-volume recruitment and managing end-to-end talent acquisition for technical/operational roles.
• Prior exposure to building teams in new locations or supporting sites launches a strong plus.
• Skills
• Strong interpersonal and cross-functional communication skills; ability to build trust with warehouse leaders and associates.
• Bilingual in English and Mandarin required (written and spoken).
• High adaptability to warehouse environments and flexibility to travel occasionally (2–3 times per year, 1–2 months each trip).
• Strong analytical and problem-solving abilities; comfort working with HR systems and data dashboards.
• Self-starter with ability to operate independently while collaborating with global HR teams.

Compensation & Benefits

• Salary Range: $80,000 – $120,000 (commensurate with experience)
• Full medical, dental, and vision benefits
• Paid time off and company holidays
• 401(k) matching
• Cross-border growth and learning opportunities
• Sponsored work visa support may be available for qualified candidates