Human Resources Benefits Coordinator - Government Jobs : Job Details

The City of Roanoke is seeking a Human Resources Benefits Coordinator to provide guidance for health insurance, dental insurance, vision, long-term disability, voluntary benefits, life insurance and FMLA programs. This position reports directly to the Deputy Director of Human Resources and manages benefit plans in accordance with ERISA, COBRA, HIPAA and other federal and state regulations administrative and technical support for payroll administration and develops enhancements to Human Resources Information System (HRIS) for benefit administration. Bachelor's degree from a four year college or university in human resources management, education, business, public administration, or related field; two to four years related experience and/or training in the a human resources functional area such as benefits administration, compensation, organization development and policy development, employee relations, workforce development, or recruitment field; or equivalent combination of education and experience. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is an exempt position.

Performs a wide range of duties related to employee benefits programs for the organization and technical support for payroll administration and HRIS operations. Essential duties and responsibilities include the following. Other duties may be assigned. Generates, analyze, interpret and compile benefit related information and reports. Compiles and maintains records for use in employee benefits administration; Assists in implementation, administration, maintenance and communication of employee benefit programs and related documents; Assists with processing payroll transactions bi-weekly Prepares and communicates information to employees and former employees about benefit programs, procedures and changes; Provides direct service to employees to answer their benefit questions, resolve problems related to access to or payment of benefits, and orient newly eligible employees; Communicates directly to the insurance carrier serving as the point of contact for Anthem, Delta Dental and other insurance providers as well as handling COBRA payments for health and dental, claims for Long Term Disability and other health insurance updates and changes. Develops system enhancements in HR Information System Participates in program, policy and system implementation, design and maintenance Performs complex transactional processes that require advanced knowledge of employee benefits and eligibility requirements Assists in the certification of employee benefits/ payroll documents and annual dependent audit verification Generates and distributes automated and standard reports related to benefit Coordinates new employee benefits orientation and annual open enrollment program Provides coverage/back-up for other Human Resource functions as needed Verifies and submits benefits enrollment forms and payment to benefit plan providers and other plan administrators as needed; including VEC payment processing Reviews reports from plan providers to verify accuracy and resolve differences This job has no supervisory responsibilities.

To perform this job successfully, an individual must have strong communication skills both written and oral and an understanding of benefit laws, regulations, etc. The qualified candidate must demonstrate a willingness to learn, strong follow-through on tasks and projects to meet all deadlines; self-starter with proven reliability and personal integrity. Microsoft Office Skills, familiarity with HR Information Systems; and minimum three years of experience or education in benefits or benefits administration experience. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree from a four year college or university in human resources management, psychology, education, business, public administration, or related field; two to four years related experience and/or training in the a human resources functional area such as benefits administration, compensation, organization development and policy development, employee relations, workforce development, or recruitment field; or equivalent combination of education and experience.

Ability to read and interpret documents such as benefit regulations, operating and maintenance instructions and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to speak effectively before groups of customers or employees of organization. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. To perform this job successfully, an individual should be proficient in the use of word processing; spreadsheets and database software. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. The noise level in the work environment is usually moderate.