HR Representative - HomeServices of America : Job Details

Answer employee and manager calls and provide a positive customer experience in a prompt and professional manner. Will also be responsible for data entry, onboarding and other administrative tasks. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

Provide timely Tier 1 level assistance for employee and manager questions regarding benefits, payroll, policy, password resets, etc.

Accurately enter employee data/changes into HRIS system on a timely basis.

Complete ad hoc inquires on a timely basis, including but not limited to: unemployment claims, garnishments, and employment verifications.

Maintain personnel records.

Ensure appropriate termination paperwork is provided to exiting employees and routine exit activities are performed on a timely basis.

Maintain a working knowledge of local, state and federal regulations to ensure appropriate guidance is provided to employees and managers.

Perform any additional responsibilities as requested or assigned.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications Education:

• Associates degree in human resources management, business administration or related field; or equivalent work experience or knowledge.

Experience:

• 2-3 years previous general human resources experience.
• Experience in HR administrative activities preferred.

Knowledge and Skills:

• Demonstrated knowledge and understanding of employment law and common Human Resources practices/programs.
• High proficiency in Word, Excel, PowerPoint, Internet and email.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Effective analytical, problem-solving and decision-making skills.
• Ability to organize, prioritize and handle multiple tasks and projects and information concurrently

Wage: $25.96 - $29.81 hourly; actual wage is based upon education and experience. Location: This position is open to remote work hiring within the U.S. mainland, or if the candidate is local to the Twin Cities metro area, will be on-site in office on Wednesday's (some flexibility); other days are optional to be in office. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.