HR Manager - San Francisco Ballet : Job Details

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DescriptionJob Title: HR ManagerDepartment: Human ResourcesCompensation: (in pay grade 4) $105,000-$115,000Location: San Francisco / Hybrid (In-office required 3 days a week)Reports To: Director of HRJob PurposeThe HR Manager is a strategic operational leader and agent of culture change within the Human Resources department. This role supports the Director of HR in daily operations while independently leading high-impact projects across systems, compliance, and employee engagement. The HR Manager is responsible for optimizing our HRIS platforms (Paycom), streamlining workflows, and ensuring that HR practices support fair treatment, clear expectations, and a workplace culture where all staff can succeed This role requires someone who can manage complex employee relations with empathy and rigor, while modeling values-based leadership to help foster a culture of transparency, respect, and continuous improvement at San Francisco Ballet. The HR Manager will also support the development of key HR metrics to guide organizational decision-making and help communicate priorities to leadership and staff.Key ResponsibilitiesProject and Systems Management

• Lead and manage HR projects from inception to completion, including system upgrades, process redesigns, and compliance rollouts.
• Serve as the internal Paycom system owner; continuously optimize workflows, identify automation opportunities, and partner with the Director of HR and vendor support to maximize system effectiveness.
• Act as the primary administrator for the HR ticketing platform (JIRA), ensuring efficient issue tracking, resolution, and reporting.
• Maintain and optimize shared HR resources and document retention systems, including SharePoint, to ensure consistent access, version control, and compliance.
• Develop and maintain departmental HR metrics and dashboards related to hiring, retention, engagement, and compliance.

Employee Relations & Compliance

• Serve as investigator and case manager for employee relations matters, including allegations of misconduct, discrimination, harassment, and performance management disputes.
• Provide coaching and consultative support to managers on complex personnel issues, escalating to the Director of HR as appropriate.
• Create and support employee experience initiatives, ensuring alignment with organizational values and tracking engagement across all levels of staff.
• Ensure compliance with federal, state, and local labor laws, including oversight of EEOC reporting, wage and hour compliance, and leave administration.

Departmental Support & Leadership

• Act as a day-to-day backup for the Director of HR in departmental operations, decision-making, and cross-departmental initiatives.
• With the support of the HR Director and HR Generalists, manage and coordinate employee-facing communications, including policy updates, engagement campaigns, and organization-wide announcements.
• Provide coaching and developmental guidance to the HR Generalists, including oversight of recruitment, onboarding, benefits administration, and employee lifecycle activities.

Engagement, Inclusion & Development

• Manage employee feedback mechanisms (stay interviews, exit interviews, surveys), including analysis, reporting, and tracking of resulting action items.
• Ensure HR policies and programs are responsive to all employees by managing employee groups and supporting efforts that reflect the organization's values and workforce makeup
• In partnership with the Director of HR, co-design and deliver trainings in leadership development, respectful workplace, and feedback culture.

QualificationsQualificationsEducation & Experience

• Bachelor's degree or equivalent experience.
• HR certifications such as PHR, SHRM-CP, or SPHR preferred.
• Project management training or certification (e.g., PMP, CAPM, or equivalent coursework) is a plus.
• Minimum of 5 years of HR experience with increasing responsibility.
• Minimum 3 years of experience managing complex employee relations matters and conducting formal investigations.
• Demonstrated experience managing or leading large-scale projects or cross-functional initiatives.

Technical & Professional Skills

• Deep familiarity with HRIS systems; Paycom expertise strongly preferred.
• Strong project management skills with the ability to manage competing deadlines and stakeholder needs.
• Proficient in analyzing and visualizing HR data to inform decisions and measure program effectiveness.
• Knowledge of employment laws and best practices at the federal, state, and local levels.

Interpersonal Skills

• High emotional intelligence and discretion, with the ability to navigate sensitive and high-impact conversations.
• Strong writing and verbal communication skills.
• Proven ability to coach, mentor, and influence stakeholders at all levels.
• Committed to continuous improvement and inclusive practices.

Internal Contacts

• All levels of SFB staff, Board of Trustees, dancers, and musicians

Application ProcedurePlease apply online.No calls, please.San Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).Organizational ProfileAs America's oldest professional ballet company, San Francisco Ballet has shaped the history of dance since 1933. With a global reputation for artistic innovation and excellence, the Company presents over 100 performances each year locally and internationally. Under the leadership of Artistic Director Tamara Rojo, SF Ballet is committed to both honoring tradition and pushing the boundaries of ballet for future generations.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesPerforming Arts

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