Housing Support Specialist - SOS Personnel : Job Details

Benefits:

Paid Training

Competitive salary

Flexible schedule

Now Hiring: Housing Support Specialists – Full-Time & On-Call (San Francisco, CA) Location: 250 Kearny Street, San Francisco, CA Employer: Augustine Angels Positions Available: Day, Night, Weekend, and Overnight Shifts

Are you passionate about helping others, particularly our nation's Veterans? Do you have experience in housing support, crisis de-escalation, or behavioral health? Join Augustine Angels and be part of a supportive team making a daily impact on lives at the 250 Kearny Street Project — a permanent supportive housing site for previously unhoused Veterans in San Francisco.

Position Overview:

We are hiring Housing Support Specialists to provide 24/7/365 coverage within the residence. This is a non-clinical, frontline support role responsible for monitoring tenant safety, building security, and coordinating with VA clinical staff to ensure residents maintain housing stability and independence.

Key Responsibilities:

Provide on-site coverage and tenant engagement in lobby and residential floors

Conduct daily wellness and safety checks for residents

Monitor and log visitors and tenant movement

Enforce building policies and assist with de-escalation or emergencies

Collaborate with VA staff on case coordination and resident needs

Attend community meetings, orientations, and assist with tenant integration

Maintain accurate documentation and submit required reports

Qualifications:

High School Diploma or GED required

General understanding of mental health, substance abuse, trauma, and homelessness

Experience in housing, social services, corrections, or similar settings preferred

Strong communication, observation, and interpersonal skills

Must pass PPD (TB) testing and background check

Ability to remain professional in high-stress situations

Bilingual (Spanish, Tagalog, Cantonese) a plus

Must be caring, kind and compassionate

Available Shifts:

Day (7:00 AM – 3:00 PM)

Evening (3:00 PM – 11:00 PM)

Overnight (11:00 PM – 7:00 AM)

Weekend Coverage

Flexible on-call and backup positions also available

What We Offer:

Competitive hourly pay

Opportunity to work on a VA-affiliated supportive housing program

Paid onboarding and in-house training in trauma-informed care, de-escalation, and Housing First principles

Supportive leadership

To Apply:

Please send your resume and a brief statement of interest to [email protected] with the subject line: “Housing Support Specialist