Housing Community Supports Data Program Specialist - Alameda County Health : Job Details

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required to be considered for ALL County recruitments.

Alameda County Health, Housing and Homelessness Services, is recruiting for a temporary:

Housing Community Supports (HCS) Data Program Specialist

$41.20 - $60.82 Hour!

Alameda County Human Resource Services

TEMPORARY ASSIGNMENT POOL

***Temporary employees are not entitled to full County benefits.

Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

*Assignments are expected to last approximately 12 months to 18 months depending on the need of the department.

ABOUT US

Alameda County Health, Housing and Homelessness Services, serves to implement expanded services and support and lead the development of a strategic framework to address and work to end homelessness in Alameda County. Housing and Homelessness is working to build a robust, integrated, and coordinated system of homelessness and housing services, and to improve efficiency and coordination within HCSA and with external partners.

Learn more about us!

DESCRIPTION

Alameda County Health (AC Health), Housing and Homelessness Services (H&H) serves to implement expanded services and supports and lead the development of a strategic framework to address and work to end homelessness in Alameda County. H&H is working to build a robust, integrated, and coordinated system of homelessness and housing services, and to improve efficiency and coordination within ACH and with external partners.

The Housing Community Supports (HCS) Data Management Support provides program planning support, data review and analysis, and contract development and oversight for the HCS program. HCS services, including Housing Navigation, Housing Deposits and Tenancy Sustaining Services are provided by community-based organizations (CBO's) under contract with H&H. Housing Community Supports services are for Alameda County residents who are homeless or at risk of homelessness. The goal of the HCS program is to help Alameda County residents obtain and retain housing.

DISTINGUISHING FEATURES

This position is located in AC Health H&H and reports to the HCS Program Manager. This position supports activities performed by subcontractors who support with the identification of housing and related supportive services for residents experiencing homelessness in Alameda County.

IDEAL CANDIDATE

The ideal candidate will have a background in homeless services, contract development and oversight, data analysis, reporting and program quality improvement. They will possess strong analytical and data management skills (including experience with applications and tools such as Excel, Salesforce, and/or web-based client management systems), excellent writing skills, ability to work independently as well as collaboratively, be organized and detail oriented, comfortable with public presentations and have sensitivity to working with people of different cultural backgrounds.

The candidate should have attention to detail and the ability to track program performance, support data quality efforts, and assist with compliance and documentation reviews. They will be comfortable working with community-based providers, translating data into actionable insights, and supporting continuous quality improvement (CQI) activities.

The ideal candidate will stay current with best practices and trends in managing homelessness and supportive housing programs while centering equity and the voices of people with lived expertise. They will also enjoy working in a fast-paced, supportive environment where collegiality, professionalism, and teamwork are valued.

ESSENTIAL DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

• Designs and prepares summary reports, dashboards, and visualizations to communicate progress, impact, and gaps to diverse audiences.
• Supports creation, review and analysis of monthly data reports and dashboards to assess program quality, compliance and trends.
• Communicates with contractors (written and verbal) feedback and follow-up needed to increase program compliance and quality.
• Reviews program records, service documentation, and subcontractor submissions for completeness, accuracy, and alignment with requirements.
• Assists with process improvement and continuous quality improvement (CQI) activities to strengthen outcomes and operational efficiency.
• Tracks deliverables and timelines across projects and provider contracts, supporting accountability and performance evaluation.
• Analyzes and interprets program data and operational trends to inform strategy, funding, and service delivery adjustments.
• Maintains and supports the integrity of internal data systems, including platforms like Salesforce and Excel-based reporting tools.
• Develops, monitors, and evaluates contracts, grants, MOUs, and procurements related to housing and homelessness investments.
• Ensures compliance with funding guidelines, program policies, and audit standards across all managed activities.

HCS DATA PROGRAM SPECIALIST

MINIMUM QUALIFICATIONS

EDUCATION:

The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned.

(Additional experience as outlined below may be substituted for the education on a year-for-year basis.)

EXPERIENCE:

The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services.

SUBSTITUTION:

(Possession of a Master's degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.)

HOW TO APPLY

An Alameda County application is required to be considered for this recruitment.

Please email the Job Application and a cover letter to:

Tyler ([email protected])

Alameda County's job application template is available online on Alameda County's Online

Employment Center at:

NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, please click on the “Review” tab to “Print/Save My Application”. A PDF version or digital scan of the application must be submitted to the email address above.

Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.