Housekeeping Supervisor - Atrium Hospitality : Job Details

San Marcos Embassy Suites 1001 E. McCarty Lane San Marcos, TX 78666 Full time

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Invest in Your Future 401(k) plan with company match.
• Comprehensive Health Coverage Medical, dental, and vision insurance options.
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Starting at $17.00 an hour. You must have open availability.

We at Atrium Hospitality are inspiring excellence! We have created an environment where each associate brings a unique value to the team and encourage our team members to be their authentic selves and to embrace and promote our diverse and inclusive culture. Join our team and work side by side with us to provide the very best guest experience which is built upon our six core values of Service, Perseverance, Innovation, Respect, Inclusion, and Teamwork. Our hotel is in the beautiful Central Texas area between Austin and San Antonio. San Marcos truly is the center of everything! We are the home away from home for Texas State University, Tanger Outlets and San Marcos Premium Outlet shoppers and many more! Be part of the work culture that makes a difference as we partner and support several local non-profit organizations throughout the year. Be part of the company that supports your growth and development. If you are seeking adventure and looking to grow with a company Atrium Hospitality and San Marcos Embassy Suites is the place for you!

Primary Purpose: The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Work Performed:

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards.
• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met.
• Provide direction, support, timely feedback and recognition of performance in keeping with Atrium's performance management standards and Core Values.
• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses.
• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control.
• Open and close housekeeping department by assigning and monitoring daily operations.
• Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned.
• Promote sanitation, safety, and security efforts of the hotel.
• Assist with scheduling Associates according to business levels.
• Able to conduct daily stand up with the housekeeping team.
• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe.
• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership.
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience: Six (6) months of housekeeping and/or related experience.

Preferred Prior Experience: Hospitality experience.

Preferred Education: High school diploma or equivalent.

Preferred Technology: Basic computer knowledge.

Physical: Able to lift a minimum of 50lbs occasionally and 25lbs regularly. Able to bend and squat repeatedly. Able to walk and stand for duration of scheduled shift.

Other: Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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