Housekeeping Manager - Omni Hotels & Resorts : Job Details

To assist in all day to day operations of the housekeeping department. To ensure cleanliness standards are met throughout the hotel. To provide support to the Executive Housekeeper in all areas of the housekeeping operation Responsibilities Provides attentive and personalized service to all guests by promptly responding to all inquiries, requests and complaints. Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken. Maintains open and clear communication with all departments and guests to ensure consistent service. Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program. Assist director and assistant director with key department functions such as; turnover, communication with front office, lost and found procedures, guest requests, cleanliness, linen and supply inventories...Housekeeping Manager, Manager, Housekeeping Supervisor, Housekeeping, Hospitality, Operations