House of Blues Chicago, Server - Restaurant - Live Nation Entertainment : Job Details

Greet all guests at table Respond to guest inquiries regarding menu, wine list, Music Hall Inform guests of daily specials and make recommendations Suggestively sell menu items, beverages, desserts, etc. Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to table Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Pre-bus tables: remove dirty plates, glasses, etc., from table on...Restaurant, Server, Operations