Hotel Liaison/On Site Coordinator: Williamsburg & Charlottesville, VA - WorldStrides Educational Travel & Experiences : Job Details

The On-Site Coordinator is a customer service liaison representing WorldStrides to our customers on tour. An On-Site Coordinator is assigned to, and stays at, a hotel property housing our student tour groups. Responsibilities include assisting the group(s) with check-in and check-out procedures, coordinating group activities (i.e., breakfast and meeting space) with hotel staff, meeting nightly with the Program Leader to assist with the groups needs and requirements. On-Site Coordinators are not required to tour with the group(s) during the day, however, they must remain at the hotel at all times while the group is in-house. Responsibilities: Efficiently manage arriving and departing groups in an expedient, courteous, and customer-focused manner Manage any issues that occur while engaged with the group Maintain/exceed a high level of professionalism and provide exceptional customer service at all times Other duties as assigned by the Manager Qualifications: Flexible, part-time, seasona...Hotel, Coordinator, Liaison, Customer Service, Program Leader, Technology, Business Services