Hotel General Manager - Home2 Suites by Hilton, Buffalo, NY - Buffalo Lodging Associates : Job Details

Hotel General Manager - Home2 Suites by Hilton, Buffalo, NY

Buffalo Lodging Associates

Job Location : Buffalo,NY, USA

Posted on : 2025-08-07T06:43:06Z

Job Description :
Hotel General Manager experience is required, with Hilton brand preferred. We are looking for a General Manager to lead our Hotel. Our Home2 Suites by Hilton is just off I-90, less than a mile from Walden Galleria Mall and under ten minutes from the airport and Depew Train Station. Downtown Buffalo and Buffalo Zoo are 15 minutes away and we're 25 miles from Niagara Falls. With 107 Suites to serve our guests, every room has an in-suite kitchenette. A daily hot breakfast - complimentary - is served to our guests. We provide a clean and safe environment for our guests and our associates. The Home 2 Suites by Hilton/Buffalo- Airport/Galleria Mall is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY - COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:
  • Weekly pay
  • Paid vacation, sick days and holidays
  • Medical, dental, vision insurance
  • 401K Retirement plan with company match
  • Travel discounts on our branded properties
  • Career growth opportunities
Pay range: $78k - $90kRole: The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties:
  • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
  • Leading all associates to achieve company's service and satisfaction targets through positive guest experiences
  • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by our company.
  • Managing loss prevention and risk management policies, safety standards and claims reporting
  • Empathizing and engaging with associates to continually improve hotel culture and embrace Buffalo Lodging's core values; Excellence, Passion, Integrity, Inclusive
  • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;
  • Take part as a leader in the community and maintain a positive image for the property and Buffalo Lodging;
  • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
  • Any and all other work as required to complete the primary role of the position.
Qualifications & Requirements:
  • Two (2) and more years' experience as a Hotel General Manager with Branded property experience.
  • Experience with rooms and Food & Beverage.
  • Working knowledge of hotel operations - including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning.
  • Bachelor's degree in hotel management, business, or related field; or equivalent combination of education and experience.
  • Expertise in standard hotel management systems.
  • Limited-Service Hotel experience and hands-on leadership - our General Managers work directly with all their associates.
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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