Job DetailsJob Location Nashville TN - Nashville, TN Salary Range $40000.00 - $45000.00 Salary/year DescriptionJob Title: Hospitality Garage Revenue Specialist Department: Hospitality Parking Operations Reports directly to: Regional Finance Manager Schedule: Full-time Status: Exempt Compensation: $40,000 - $45,000 per year Position Summary: The Hospitality Garage Revenue Specialist will play a key role in driving revenue through strategic monthly parking sales initiatives. This role is focused on increasing monthly parker occupancy through direct outreach, relationship building, and optimizing aggregator partnerships. The ideal candidate is sales-driven, highly organized, and comfortable operating both independently and as part of a team. Duties and Responsibilities:Monthly Parking Sales and Outreach: the Revenue Specialist will lead proactive, boots-on-the-ground initiatives to recruit and retain Monthly Parkers. This includes conducting in-person outreach to nearby businesses, hotels, residential communities, and institutions to identify parking needs and promote available monthly parking options. The Specialist will be responsible for building and maintaining strong relationships with both prospective and current clients, ensuring a high level of customer service and fostering long-term parking agreements. Sales Reporting and Organization: The Revenue Specialist will be responsible for preparing and presenting clear, data-driven weekly and monthly sales updates, highlighting progress toward goals, key wins, and opportunities for improvement. This includes tracking leads, conversions, and occupancy rates to support targeted revenue growth strategies. Accurate documentation of all sales activities, client interactions, and customer data will be essential to ensure transparency, consistency, and the ability to evaluate performance over time. Aggregator Optimization: The Revenue Specialist will monitor and optimize the performance of third-party parking aggregator platforms to maximize visibility and sales. This includes ensuring all listings are accurate, pricing remains competitive within the local market, and promotional strategies are effectively executed. Regular review and adjustment of platform performance will be key to driving demand and increasing monthly parker acquisition through these channels. Support Tasks: The Revenue Specialist will also assist with a variety of administrative and operational tasks as assigned by the Regional Finance Manager (RFM). This includes supporting day-to-day functions, reporting, and special projects as needed. Additionally, the Specialist will collaborate with internal teams across operations, finance, and marketing to ensure alignment on overall garage performance, strategic goals, and revenue initiatives Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment. Attendance and Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Additional Responsibilities: Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility. QualificationsKnowledge, Skills, and Abilities:Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Physical Demands and Work Environment: This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits
- Health Benefits - Medical, vision and dental insurance
- Supplemental Insurance - Life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Paid time off
- Paid training
- Tuition assistance through Belleview University
- Nationwide discounts through Perks at Work
- Military friendly employer
Employee at Will: Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. Fair Labor Standards Act (FLSA): This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.