Hospitality Director - Arch Amenities Group : Job Details

Work closely with Property Management Team to effectively plan and communicate the expressed needs of the customer. - Be the liaison between Property Management Team and Arch Amenities Group - Daily presence in the Lounge/ Meeting space: greeting customers and assisting with all clients needs - Create detailed (BE - Os) with meeting details and pricing. - Collect all outstanding balances prior to the arrival of the customer. - Manage and build relationships with third-party vendors to enhance customer experience. - Work with the Food & Beverage partner to ensure all catering options/menus meet clients needs, and are presented to the customer per AAGs standards. - Work closely with the customer to ensure room set-ups, AV needs, and special requests are executed properly. - Maintain accurate data in sales/catering software to update system as business dictates. - Assist local engagement team in scheduling for community engagement activities for tenants. Qualifications: - Be flexible c...Hospitality, Director, Hospital, Property Management, Customer Experience, Business Services, Instructor, Skills