Home Office Commercial Property Claims Director - ZipRecruiter : Job Details

Job Description

ABOUT THE ROLE

Our client is a leading regional commercial insurance company, recognized as one of the Best Places to Work in 2024. We are seeking a Director of Property Claims.

This is a high-impact leadership role responsible for the strategic direction, management, and operational excellence of commercial property claims across multiple states. Will lead a team of experienced professionals, collaborate with senior management, and drive initiatives that enhance claims outcomes, customer satisfaction, and overall profitability.

DUTIES & RESPONSIBILITIES

Lead and manage the property claims function, including operational oversight, strategic planning, and talent development.

Oversee complex, high-severity claims, including litigation and large loss cases.

Collaborate with senior leadership to align claims strategies with broader business goals, driving continuous improvement and innovation.

Ensure compliance with state statutes, regulations, and internal audit standards.

Promote a culture of outstanding service delivery to both internal and external stakeholders.

QUALIFICATIONS & EXPERIENCE

15+ years of progressive property claims leadership experience within commercial lines.

Expertise in Commercial Property policies (Commercial Agricultural Property experience a plus).

Proven ability to lead, influence, and develop teams.

Strong strategic thinking, critical analysis, and problem-solving skills.

Adept at using metrics and data to drive performance improvements.

Effective communicator across all organizational levels.