Help Desk Analyst II/ Remote ( Salem, OR ), 3+ Months - Staffing the Universe : Job Details

Here is a summary of the job description: What You Will Do As the Tier 1 Service Desk Technician for the Department of Administrative Services (DAS), you will play a key role in supporting the DAS IT Service Desk, which is responsible for triaging, troubleshooting, and repairing customer desktop IT issues through the use of consistent processes and procedures. You will provide technical support to users, ensuring that their IT needs are met efficiently and effectively.