Healthcare Operations - Medasource : Job Details

Job Title: Healthcare Operations Trainer

Location: Onsite in Baltimore, MD (Hybrid flexibility as needed)

Contract Length: 6-Month Contract (Potential for Full-Time Conversion)

Skills and Qualifications

• Experience as a trainer or educator in a healthcare setting (Note: This is not an EMR training role).
• Solid understanding of healthcare operations—backgrounds such as nurse unit managers, operational leaders, or organizational development professionals in a healthcare environment are ideal.
• Strong communication and interpersonal skills with a positive, engaging, and motivational presence.
• Demonstrated ability to drive behavioral change and adoption of new tools or processes.

Key Responsibilities

• Serve as an on-the-ground trainer and advisor to clinical, administrative, and operational teams across the hospital organization.
• Lead in-person and virtual training sessions to guide users in understanding and utilizing Vizient reports and recommendations.
• Provide “at-the-elbow” support, working side-by-side with teams to navigate and apply feedback.
• Follow up post-training to assess adoption and offer additional support to ensure real implementation of changes.
• Act as a cheerleader and motivator, encouraging department leaders to embrace change and improve outcomes.

We are looking for 4 Trainers who will be at the elbow with different groups (finance groups, nurse units, clinical leadership, operational leadership, administrative groups, etc.) to effectively train and educate them how to access the feedback from Vizient, and help them understand how to impelement the changes that they could make to improve operationally.