Healthcare Call Center - Randstad : Job Details

Our client is looking for dedicated Customer Service Representatives to join their team. In this role, you'll be the first point of contact for healthcare providers and patients, playing a crucial part in coordinating the delivery of specialty medications. Your ability to provide exceptional service, communicate clearly, and maintain accurate records will directly impact patient care and satisfaction. Location: Irving, TX (Onsite) Hours: 10:30 a.m. to 7:0[ \n\t. Answer and make calls to patients and healthcare providers to coordinate medication shipments.\n\t. Accurately schedule and confirm medication deliveries.\n\t. Maintain precise and confidential patient records, ensuring compliance with HIPAA and other regulations.\n\t. Work proactively to solve problems and support our internal teams to ensure a seamless experience for everyone.\n\t. Contribute to a positive and collaborative work environment.\n\n ][ Experience. Experienced 2 years. Education. High School (required) ]...Healthcare, Call Center, Health, Staffing, Patient