Healthcare Assistant / Blood Collection Specialist - CVS Health : Job Details

At CVS Health, we're shaping a healthier world for countless consumers by surrounding ourselves with driven colleagues who are passionate about healthcare transformation. As a leading health solutions firm, we engage millions of Americans through our localized presence, digital channels, and over 300,000 dedicated colleagues - caring for individuals where, when, and how they prefer, in a uniquely connected and compassionate manner. We pride ourselves on the heart we put into our work every day.

Oak Street Health is an innovative, rapidly growing organization focused on community healthcare centers that deliver exceptional health and wellness care, enhancing outcomes, managing healthcare costs, and offering an unparalleled experience to adults on Medicare in underserved areas. By providing holistic and integrated care directly within our patients' communities, we help maintain their health while reinvesting savings into further community care.

Oak Street Health has positively impacted tens of thousands of individuals nationwide since 2013. With our ambitious growth path, we seek team members who share our values and are passionate about our mission to reform healthcare as it should be.

Role Overview:

At Oak Street Health, we employ a team-oriented approach to outstanding patient care. Our care teams are committed to delivering exceptional primary care and seamlessly coordinating patient care throughout the healthcare system.

As a vital part of our Care Teams, Healthcare Assistants play an essential role in patient engagement and care. Success in this position requires flexibility, energy, meticulous attention to detail, and strong problem-solving skills. Responsibilities include building relationships with Oak Street Health members and assisting in the health assessment of patients through routine diagnostic tests during appointments.

Key Responsibilities:

• Ensure smooth patient flow by efficiently rooming patients and assisting providers to adhere to their schedules.
• Create an exceptional patient experience, preparing patients for their provider visits.
• Obtain vital signs, assess chief complaints, and review medications.
• Conduct patient screenings in accordance with protocols.
• Order supplies and ensure exam rooms are stocked and ready.
• Perform routine quality control checks, including infection control and checking for expired medications.
• Keep exam rooms clean, safe, and prepared for appointments.
• Provide telephonic support to patients under RN or provider direction.
• Administer vaccinations and perform designated procedures as per RN or provider guidance.
• Schedule diagnostic testing and assist with durable medical equipment applications.
• Participate in team meetings to discuss patient care and clinic operations.
• Other duties as required.

Requirements:

• 3+ years of experience in a Medical Assistant role.
• CPR Certification is mandatory.
• Medical Assistant certification or registration required; 5+ years of applicable experience may substitute this requirement.
• EMR experience and proficiency are required.
• Preferred: 2+ years of experience with geriatric patients; Phlebotomy Technician Certification.
• Strong communication and customer service skills.
• Demonstrated problem-solving abilities, accountability, and a positive, flexible approach.
• Fluency in Spanish, Polish, Russian, or other relevant languages preferred.
• Must have US work authorization.

What Makes You 'Oaky'?

• Radiate positive energy.
• Assume good intentions.
• Create an unmatched patient experience.
• Drive clinical excellence.
• Take ownership and deliver tangible results.
• Be resourceful.

Why Join Us at Oak Street Health?

We offer our coworkers an opportunity to be part of a healthcare revolution, along with:

• A collaborative and energetic workplace culture.
• A fast-paced and innovative environment.
• Competitive benefits, including paid vacation, sick time, generous 401K match, and comprehensive health benefits.

Oak Street Health is proud to be an equal opportunity employer. We value diversity and welcome all interested applicants to apply. With us, you'll find the comprehensive support and caring environment essential for both your professional growth and personal well-being.