Health Access Rep - Capital Health Medical Group : Job Details

Demonstrates service excellence by professionally assisting patients and customers with the utmost respect in a friendly caring manner. Follows all payor requirements, and identifies needs for referrals and precertification. Performs verification of benefits on all patient encounters. Audits chart for accurancy. Follows computer system, internet based insurance applications, and department operational procedures and training guidelines to obtain accurate demographic, diagnosis, authorizations/referrals and insurance information on each registration. Works collaboratively with other departments, physicians, physician office staff to obtain essential registration information such as insurance authorization, referrals, diagnosiss, and scripts, to secure financial reimbursement and customer/patient satisfaction. Complies with department procedures and regulatory guidelines for Medicare Secondary Payer, Medicare Necessity Regulations, Collection of co-pay/deposit, Advance Beneficiary Notic...Health, Insurance, Physician, Authorization, Healthcare, Patient, Registration