Head of Technology Operations - Confidential : Job Details

Head of Technology Operations

About the Company

Popular organization in the media industry

IndustryMedia Production

TypePrivately Held

About the Role

The Company is seeking a Head of Technology Operations to spearhead the delivery of operational excellence across its network. The successful candidate will be responsible for leading the technology services and support functions, with a focus on empowering the team through cutting-edge tools and streamlined processes. This pivotal role involves shaping the technology landscape, fostering proactive collaboration, and ensuring high-performance systems and support. The Head of Technology Operations will also be tasked with driving the transition from a reactive support model to a proactive partnership with users, and will oversee a range of functions including the Technology Help Desk, Systems Administration, Network Engineering, and Device Management.Applicants for the Head of Technology Operations position at the company should have a Bachelor's degree in a relevant technical field or equivalent professional experience, with a minimum of 8-10 years in senior technology management roles. The role requires hands-on experience with enterprise-level IT systems, including network engineering, cloud infrastructure, device management platforms, and systems administration tools. The ideal candidate will possess exceptional communication skills, be adept at leading cross-functional projects, and have a proven track record of managing multi-disciplinary teams. Key responsibilities for this role include establishing and leading a cohesive Technology Operations function, developing and implementing long-term and short-term plans, building and managing vendor relationships, and streamlining processes to enhance service levels and efficiency.

Hiring Manager TitleHead of Data and Infrastructure

Travel PercentLess than 10%

Functions

• Information Technology
• Operations