Head of Security and Loss Prevention - ZARA : Job Details

ZARA IS LOOKING FOR HEAD OF SECURITY AND LOSS PREVENTION BASED IN NEW YORK.

Started in 1975 in Spain, ZARA today is an internationally known fashion retailer represented in over 88 countries around the world. Our company requires professionalism, imagination, high energy and team spirit. ZARA will give you the means to excel. ZARA will put you into the heart of the action and the heart of its growth.

HEAD OF SECURITY AND LOSS PREVENTION

Based in our NYC Corporate Office (not remote)

Purpose:

To protect all people, property, and brand integrity across all Zara and Massimo Dutti operations in the United States & Puerto Rico. Ensuring safety in stores and offices, preventing theft and fraud, managing security teams, responding to emergencies and coordinating with local law enforcement jurisdictions. Aligns with legal standards and global practices. Supporting the retail business and environment by establishing protocols in cross collaboration with HR, Health & Safety, General Services, Legal, and Operations.

As a HEAD OF SECURITY AND LOSS PREVENTION your essential tasks, duties, and responsibilities include the following, other duties may be assigned.

• Develop and enforce security policies across all Zara USA locations, including stores, warehouses, and corporate offices
• Lead and manage security teams, including identifying security agencies to protect stores, store employees and customers.
• Oversee loss prevention strategies to reduce theft, fraud, and inventory shrinkage aligned with national crime trends
• Manages and supports the loss prevention team through training and development in addition to mentorship.
• Coordinate with law enforcement and emergency services not only during incidents or investigations but establishes relationships for possible prevention of incidents.
• Monitor surveillance systems and access controls to ensure physical security and safety of everyone in stores and on company property.
• Conduct risk assessments and implement measures to mitigate physical and reputational threats.
• Respond to crises and emergencies, including evacuations, threats, or disruptions.
• Crisis Management and emergency response planning
• Team Leadership and talent development
• Compliance & Ethical Oversight with proven integrity

Experience and Qualifications:

• Minimum 10 years of Leadership & Supervision with experience managing teams and coordinating multi-agency operations
• Military or law enforcement background required
• Bachelor's degree required
• Extensive criminal investigative background
• Specialize in intelligence and counterterrorism with experience in gathering and dissemination information across citywide/national incidents
• Experienced managing internal investigations & ethics involving internal personnel and third-party vendors working onsite locations.
• Ability to build strong relationships with law enforcement agencies
• Compliance & Ethical Oversight with proven integrity

Annual compensation range: $200,000 - $230,000 + discretionary annual bonus

* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.

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EOE/DFW