Overview
Head of Operations at CurbWaste – join to apply for this role.
CurbWaste is on a mission: to modernize the waste and recycling industry. We are a venture-backed company raising $50M+ from top-tier investors. We work with over 150+ customers using CurbWaste's all-in-one solution to transform their businesses. We are building the system of record for a critical industry and support the hard-working people of the waste industry. Our customers love us and we are proud of an 80+ NPS score. We were honored as the SMB Tech Top 50 and continue to push boundaries as a leading solution for waste haulers in the US.
We're looking for big thinkers and humble warriors. Our core values guide how we work: serve our customers and industry; be infinitely curious; resourcefulness over resources; win as a team, learn as a team; do the 1% more.
Responsibilities
- Architect the company's operational infrastructure: build systems, processes, and teams while keeping operations running smoothly.
- Work directly with the founders and leadership team to identify bottlenecks, design solutions, and execute with urgency.
- Turn ambiguity into clarity and thrive in a dynamic, fast-paced environment.
- Audit current operations across finance, HR, legal, and facilities to identify critical gaps; implement quick wins to reduce friction.
- Own vendor relationships and negotiate better contracts; partner with the finance team for budget management.
- Lead quarterly planning and cross-functional project coordination.
Qualifications
About The Ideal Candidate
- You are on a mission to help customers win.
- 4–7 years of experience in high-performing environments: management consulting, investment banking, startup operations, or strategic finance.
- Track record of building processes and systems from scratch, not just maintaining them.
- Exceptional project management skills with the ability to juggle multiple priorities simultaneously.
- Strong analytical and problem-solving capabilities; you love data-driven insights.
- Proven ability to execute with limited resources and ambiguous direction.
- Outstanding communication skills and the ability to influence without authority.
- Bias toward action and comfort making decisions with incomplete information.
Strongly Preferred
- Experience at a high-growth startup during a key scaling phase.
- Exposure to multiple operational functions (finance, HR, legal, sales ops).
- Background in management consulting (MBB or similar) or investment banking.
- Familiarity with startup tools and systems (e.g., Ramp, Carta, Equals, HubSpot).
- Experience supporting fundraising processes or board-level reporting.
You'll Thrive Here
- Get excited about solving messy, undefined problems.
- Are comfortable with constant change and shifting priorities.
- Want ownership and impact over prestige and structure.
- Can switch between strategic thinking and tactical execution seamlessly.
- Are energized by fast-paced, high-growth environments.
- Value getting things done over getting them perfect.
- Want to grow into a VP/COO role as the company scales.
Immediate Impact
- Audit current operations across finance, HR, legal, and facilities to identify critical gaps.
- Implement quick wins that reduce friction and free up founder/leadership time.
- Own vendor relationships and negotiate better contracts.
- Partner with finance team for budget management.
- Lead quarterly planning and cross-functional project coordination.
Near Term Impact
- Build and scale people operations: onboarding, performance management, compensation frameworks.
- Design and implement systems for managing rapid growth (tools, workflows, documentation).
- Partner with finance on financial modeling, metrics dashboards, and investor reporting.
- Lead office expansion or remote infrastructure buildout.
- Establish data-driven operational metrics and reporting cadence.
- Begin building your team as complexity grows.
Long Term Opportunity
- Evolve into VP Operations or COO as the company scales.
- Build and manage operations teams across multiple functions.
- Own strategic initiatives like M&A integration, new market expansion, or operational due diligence.
- Serve as a strategic partner to the CEO on company-wide initiatives.
Benefits
- Competitive salary range: $175k-$195k + meaningful equity.
- Flextime and support for autonomous work: flexible time off with ample learning and development opportunities.
- Company-paid health benefits (medical, dental, vision).
- 401k.
- Clear path to VP of Operations or COO at scale.
- Shape the company's foundation and culture.
- Work directly with the CEO and leadership team.
Our Mission
We aim to change the way waste companies run their business. We are a software founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry. Software helps create solutions and we are focused on being the leaders in change.
At CurbWaste we celebrate individuality. We encourage people from underrepresented groups to apply and do not discriminate based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy, genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by law.
Job Details
- Seniority level: Executive
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Truck Transportation and Civil Engineering
Referrals increase your chances of interviewing at CurbWaste.
Location: Manhattan, NY
Compensation ranges shown: $215,000.00-$250,000.00 /yr (example range listed for context)
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