Head of Infrastructure & Operations - Americas - WPP : Job Details

New York City, New York, United States

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Why we're hiring:

WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This team will play a crucial role in enabling the ongoing transformation of our agencies and functions.

Working closely with the Director of Technology Operation (TechOps), Americas and the Director of Infrastructure and Operations, plus peers in region and globally, lead a team of Infrastructure and Operations (InfraOps) professionals overseeing regional WPP infrastructure, cloud services, domain architecture, security, compliance, and network operations in Americas. Requires expertise in network architecture, cloud services, storage services, and compliance.

What you'll be doing:

• Leadership and Collaboration:
  • Manage the Americas InfraOps team, promote collaboration, accountability, and performance.
  • Mentor and coach the team members providing career growth and roadmaps
  • Align business priorities with TechOps leadership and deliver
• Project Management Oversight:
  • Coordinate all regional InfraOps projects with budget oversight including transformations, MA&D, cloud operations, network and all EoL infra upgrades.
• Stakeholder Management:
  • Build relationships with key stakeholders, manage expectations, and meet needs efficiently.
• Implementation:
  • Execute TechOps strategies aligned with regional requirements and global direction.
• Infrastructure and Operations Management:
  • Ensure efficient operation and availability of WPP Americas InfraOps estate.
  • Manage regional operational infra change schedule with alignment to Global Infra Ops with co-ordination of regional user acceptance testing.
• Security and Compliance:
  • Collaborate with security teams to ensure remediation and compliance.
  • Maintain and update a record of regional infrastructure.
• Strategic Planning:
  • Implement strategic plans focusing on security compliance, asset management, and technology efficiency.
• Monitoring and Reporting:
  • Provide regular updates on projects, team performance, and initiatives.
• Regional Coordination:
  • Ensure consistent Tech Ops infrastructure standards and practices across locations by working with regional and global teams.
• Communication:
  • Maintain and drive constant communication with tech leaders, stakeholders, peers and team members to ensure requirements are met and expectations are managed

Who you'll be working with:

The Head of Infrastructure & Operations, Americas will work closely with the Director of Technology Operation (TechOps), Americas and the Director of Infrastructure and Operations, and collaborate cross functionally with peers in region and globally.

What you'll need:

• Proven leadership of diverse teams.• Strong infrastructure and service management experience.• Successful project management skills.• Expertise in network architecture and cloud services (AWS, Box, Azure).• Excellent communication and interpersonal skills.• Ability to develop and implement strategic plans.• Knowledge of security compliance and remediation.• Strong analytical and problem-solving skills.• Flexibility in a dynamic environment.• Understanding of regional IT requirements• Ability to think globally and operate regionally ensuring alignment• Self-motivated and driven team player.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to for more details.

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$125,000 - $295,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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