Head of Creative - Pattern : Job Details

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company's e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces.

The Head of Creative at Pattern leads the in-house partner creative services team, delivering high-quality design, photo, video, and visual assets to internal brand partners. This senior role ensures all multimedia content aligns with Pattern's Partner brand standards and business objectives while driving efficient, scalable creative production processes.

• Lead and manage a large team on end-to-end production of design, photo shoots, video shoots, motion graphics, creative project managers, copywriters, and supporting design work for partner brand stakeholders.
• Direct the team toward the attainment of departmental goals, objectives, and key performance indicators (KPIs). Monitor creative conversion rates and the integration of artificial intelligence (AI).
• Partners closely with partner brands, brand managers, advertising, and other internal clients to understand their creative needs, translate briefs into clear deliverables, and set realistic timelines.
• Develop and enforce brand guidelines, style guides, and asset libraries to maintain visual consistency across all departments and channels for each partner brand.
• Establish and refine creative workflows, including intake processes, project tracking, version control, and distribution, to maximize team efficiency and on-time delivery.
• Oversee budget planning, vendor selection, equipment procurement, and resource allocation to optimize cost-effectiveness without compromising quality.
• Mentor, hire, and retain a multidisciplinary team of photographers, videographers, editors, graphic designers, copywriters, creative project managers, and motion artists, fostering professional growth and collaboration.
• Stay current on industry trends, emerging technologies, and best practices in multimedia production to continuously elevate Pattern's creative capabilities for brands.

• Bachelor's degree in Visual Arts, Film/Photography, Graphic Design, Communications, or a related field.
• Minimum 8 years of experience in design, photo and video production, with at least 3 years in a leadership or supervisory role.
• Proven expertise in all phases of multimedia production: pre-production planning, on-set directing, lighting, shooting, editing (Adobe Premiere Pro, After Effects), and post-production.
• Strong project management skills and familiarity with creative collaboration tools (e.g., Adobe Creative Cloud, Frame.io, Smartsheet).
• Excellent interpersonal and communication skills, with a track record of building effective partnerships with cross-functional teams and senior leaders.

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

- Unlimited PTO

- Paid Holidays

- Onsite Fitness Center

- Company Paid Life Insurance

- Casual Dress Code

- Competitive Pay

- Health, Vision, and Dental Insurance

- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.