Head of Commercial, Life Sciences - Citizen Health : Job Details

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Who We AreCitizen Health was founded on the belief — shaped by firsthand lived experiences navigating healthcare — that having the right advocate is the single most important factor in achieving better care and outcomes. By uniquely combining data, AI, and community, Citizen is building a personalized AI advocate powered by patients' complete medical histories and data from thousands of other patients to generate personalized insights for clinical decisions and day-to-day challenges. Starting in rare and complex conditions, patients share their data in exchange for value, enabling biopharma and researchers with seamless access to patients and regulatory-grade data, shaving years off drug development for much-needed treatments.

Who We AreCitizen Health was founded on the belief — shaped by firsthand lived experiences navigating healthcare — that having the right advocate is the single most important factor in achieving better care and outcomes. By uniquely combining data, AI, and community, Citizen is building a personalized AI advocate powered by patients' complete medical histories and data from thousands of other patients to generate personalized insights for clinical decisions and day-to-day challenges. Starting in rare and complex conditions, patients share their data in exchange for value, enabling biopharma and researchers with seamless access to patients and regulatory-grade data, shaving years off drug development for much-needed treatments.Citizen is founded by experienced entrepreneurs with multiple successes under their belts and is funded by top-tier investors including 8VC, Transformation Capital, and Headline Ventures, among others. We are a mission-driven team excited to be building the future of consumer healthcare.The RoleThis is a chance to define how the next generation of clinical data is sold into pharma — and to set the bar for a world-class commercial organization in rare disease.As Head of Commercial, you will be responsible for building and leading Citizen Health's commercial function from the ground up. You will own revenue generation with biopharma, structuring and selling complex data partnerships that accelerate drug development. You'll both directly work on deals while managing and growing a high-performing sales team, driving discipline around pipeline and performance, and work hand-in-hand with our executive leadership team to establish Citizen Health as the category-defining partner for regulatory-grade real-world data.This role is ideal for someone with deep credibility in clinical development, proven experience selling clinical data into pharma and supporting pharma through clinical development phases, and the hunger to build a sales organization in a fast-paced startup environment.Responsibilities

• Build, lead, and scale Citizen Health's commercial team to deliver and exceed revenue goals.
• Structure and close complex data deals with pharma partners, with seven figure deal sizes and multi-year partnerships.
• Instill strong pipeline discipline, sales operations rigor, and performance management across the team.
• Partner directly with the CBO and CEO to drive transformational, enterprise-level deals.
• Represent Citizen Health with senior pharma stakeholders, leveraging credibility in clinical development and regulatory pathways.
• Define and operationalize the sales playbook, including hiring, coaching, and mentoring quota-carrying team members.
• Collaborate cross-functionally with Product, Data, and Customer Success to ensure alignment with customer needs and delivery of value.

Who You AreYou are a proven commercial leader with a track record of building sales organizations in healthcare and closing large, complex data deals within clinical drug development and market access phases. You thrive in ambiguity, bring hustle and a hands-on approach, and know how to balance strategic vision with tactical execution. You are motivated by Citizen Health's mission and excited to shape a category-defining opportunity in real-world data.You will likely be a fit if you have

• 10+ years of experience in sales within clinical drug development, including multiple quota-carrying roles.
• 5+ years of experience managing sales teams and owning team quotas.
• Deep knowledge of clinical development and commercialization (from IND filing through distribution) and credibility with senior pharma executives.
• Experience selling clinical data into pharma across the clinical development and commercial process.
• Strong understanding of how real-world evidence (RWE) and real-world data (RWD) are applied in regulatory and clinical settings, especially for rare disease programs.
• Proven ability to run sophisticated sales organizations (sales meetings, forecasting, pipeline discipline, performance management).
• Experience in CROs or real-world data companies.
• US/Canada-based, with focus in rare disease/therapeutic areas such as neurology, cardiology, nephrology, immunology, autoimmune or metabolic.

Why Join Us?At Citizen Health, You Will Be Part Of An Ambitious Mission To Build AI-driven Solutions That Redefine The Healthcare Experience And Accelerate Drug Development. Here, You'll Find

• Helping to define a new category in regulatory-grade real-world dataA category-defining opportunity with limited competition and massive growth potential.
• Access to a large inbound pipeline ($50M+ weighted) and a rapidly growing patient dataset (7,000 today ? 1M+ in the next 1–2 years).
• The chance to work closely with an experienced leadership team, top-tier investors, and global networks to unlock transformational deals.
• Autonomy to build and shape the commercial function and set the bar for high performance.
• A supportive, mission-driven culture with clear goals, accountability, and servant leadership.

Additional Perks

• Competitive salary + equity package
• Comprehensive health, dental, and vision insurance
• Unlimited paid time off, including generous parental leave
• Flexible hybrid work environment

Don't meet every qualification? No worries! We believe that passion, curiosity, and the right mindset are just as important as a checklist of skills. If you're excited about what we're building, we encourage you to apply.Our Commitment to Diversity & Inclusion: Citizen Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, identities, and experiences. Everyone deserves an equal chance to contribute and grow here — regardless of race, gender identity, sexual orientation, religion, national origin, age, disability, or veteran status.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Technology, Information and Internet

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