Head of Business Development & Recruitment
Position: Head of Business Development & RecruitmentReports To: Managing Director (MD)Supervises: Recruitment Officers, Business Development Officers (if applicable)
Primary Objective: To drive business growth by securing new clients while ensuring the effective recruitment and deployment of security operatives to meet client demands.
Requirements
- Minimum of 5 years Experience in security Supervision & Operations.
- Security Training and Certification.
- Proven Experience in Security Operation.
- Forensic Analysis Expertise.
- Security Intelligence knowledge.
- IT compliance understanding.
Key Responsibilities:
Business Development & Client Acquisition- Identify and pursue new business opportunities in corporate organisations, government agencies, and private sectors.
- Develop and implement marketing strategies to promote security services.
- Conduct market research to assess security industry trends and competitor services.
- Build and maintain strong client relationships to enhance customer retention and referrals.
- Prepare and present proposals, bids, and service agreements to potential clients.
- Negotiate contracts to secure profitable and long-term service engagements.
- Ensure compliance with regulatory standards and industry best practices in client engagements.
- Collaborate with the Operations Unit to ensure smooth service delivery after securing contracts.
Recruitment & Human Resource Management- Oversee the entire recruitment process of security operatives, from advertising vacancies to final selection.
- Conduct background checks, screening, and interviews with prospective security personnel.
- Ensure that all recruits meet the necessary licensing and certification requirements.
- Work with the Training Department to organise orientation and refresher courses for security personnel.
- Maintain a database of trained and vetted security operatives for quick deployment.
- Supervise employee welfare, discipline, and conflict resolution with the HR team.
- Ensure timely and appropriate deployment of security personnel to client locations.
- Ensure seamless communication between business development, recruitment, and operations.
- Collaborate with the Operations & Field Supervision Team to evaluate guard performance at client locations.
- Address client concerns regarding security personnel and implement corrective actions when necessary.
- Regularly assess workforce efficiency and recommend strategies for operational improvement.
Reporting & Compliance- Provide monthly performance reports on business development and recruitment activities to the MD.
- Maintain records of recruitment, client acquisition, and contract renewals.
- Ensure compliance with labour laws, security industry regulations, and licensing requirements.
- Implement best practices in recruitment and business development to align with global standards.
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