HARP Team Supervisor - Tandym Group : Job Details

A health services network in Long Island is currently seeking a new Supervisor to join their growing Health and Recovery Plan (HARP) team in Long Island.ResponsibilitiesThe Supervisor will:

• Supervise a team of 6 care managers, each managing a caseload of 35 clients.
• Provide guidance, feedback, and support to care managers in high-risk crisis situations.
• Conduct fieldwork and client visits throughout Nassau County.
• Ensure care managers are trained and equipped to handle their responsibilities effectively.
• Maintain clear boundaries while being personable and approachable.
• Carry a small caseload of clients as needed.
• Collaborate with other supervisors and program directors to ensure seamless service delivery.
• Participate in meetings and trainings at various locations, including Queens and Copiague.
• Assist care managers with the development of effective clinical interventions and care plans.
• Ensure staff is kept informed of Health Home policies and procedures as well as departmental priorities.
• Monitor Health Home compliance and quality assurance.
• Provide crisis intervention to clients in distress.
• Complete enrollment and service date tracking reports monthly or as needed.
• Review and approve documentation as assigned.
• Consistently exhibit the values of teamwork, open book management, advocacy, and customer service.
• Participate in quality assurance and quality improvement activities.
• Conduct staff meetings, trainings, and supervision.
• Facilitate bi-weekly Clinical Case Review with the Care Managers.
• Perform other duties as requested.

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field (Master's preferred).
• Minimum of 3 years of experience in care coordination or OMH residential services for adults.
• Supervisory experience is required.
• Fluency in Spanish or Creole is highly desirable.
• Strong leadership and organizational skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Reliable transportation for fieldwork and client visits.
• Two (2) years post-graduate experience working with individuals or families who have a history of mental illness, substance use, homelessness, or HIV/AIDS.
• Excellent problem-solving, decision-making, and judgment skills.
• Ability to work on an interdisciplinary team.
• Excellent interpersonal and time management skills.
• Preferred: MSW/LMSW/LCSW, 2 years working with severe mental illness population, 1 year supervisory experience.