Guest Services Agent - Courtyard Marriott - Stonebridge Companies : Job Details

City, State:Morgantown, West Virginia Title: Guest Service Agent Location: Morgantown, WVFLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: Starting at $14/hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotels front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. R...Guest Service, Agent, Yard, Property Management, Guest, Reservations